Horrible customer service Horrible customer service. They take forever to get back to you. I had two orders which I had shipping issues with and they refused to refund me although I submitted proof... and was a loyal customer. As a fellow small business, I thought they would have respected my business more.

Excellent Print-on-Demand Service!! I have been purchasing shoes and sling bags from Kin Custom for the past year. Both of these products are of outstanding quality, and the branded packaging is some of the best in the print-on-demand industry. Shipping and production times have been exactly as described, and customer support has been both timely and precise.

KIN CUSTOM LISTENS, EXCEPTIONAL SERVICE I am writing to express my utmost satisfaction with Kin Custom. The service I received was exceptional, the product quality was outstanding, and the range of options available was impressive. Thank you for valuing my input and considering my suggestions. I will gladly leave a positive review because they deserve it. I would love it if we could have a storefront directly with them though.

Disappointed This was for KIN APPAREL SATIN HOODIES VERY SORRY I really wanted to support a Black-owned business; you get so excited to see something different. However, I purchased a hoodie, which was too large; they are unisex sizing, and I missed that information. So they only give refunds store credit; you guessed it also missed that information. I am using the store credit now; the same item is $5.00 more plus shipping, which is $15. They have lost a customer. Once I get this item, I am done. Future customers read every policy piece to know what you are getting.

Sample before buying,!! NO RETURN POOICY.Please do not go crazy buying tons of… Please do not go crazy buying tons of product because sampling first. I bought sample kit and it's a joke. They did a great job marketing product but it does absolutely nothing it states it does. Be careful because there is a no refund policy and that should have warned me because all good products are backed up by a return policy.