Terrible Ordered a device and pods on a 30 day guarantee. Products ship from Croatia, so took a while to be delivered but by this time I order something else, so returned without opening. After a week or so received an email saying the company was charging me for the opened pods. I replied everything was sent back as was sent. Company replied they would refund what I paid. This took a week to even get a reply. Be careful, seems the 30 day guarantee is a complete scam! UPDATE 12/4/21 I have received reply from Reduit, and would like to just place my first email received from the company below: Dear Andy, We have received your return and upon inspection, we have noticed that you opened two out of the three pods, and the device. We can offer you a refund for the device, as per our 30 Day Satisfaction Guarantee policy, as well as for the one unopened pod. In case you have any further questions, please do not hesitate to contact us. Best, The RÉDUIT Team As above, the refund WAS NOT offered ‘as soon as the package was inspected, only after I replied to clarify the situation and remind the company of their advertised ‘30 day guarantee’ was the refund offered.

Do NOT buy from this company! Do NOT buy from this company!! They STOLE money from my account. I had a discount code and my total was supposed to be $360, they went back and charged me $515 and will not make it right. I would have NEVER paid that much for these products. I am having to do a chargeback now and now will never purchase from them again so the overpriced products are worthless anyway. They could have had a lifelong customer but chose to steal from me instead.

Very bad service . Never received paid item I bought one booster device in July 23 and after weeks of asking news about shipment I received no answer, no device, no news, nothing. But I paid in advance as required. No news about a possible reimbursement. Custom service is absolutely bad! It is the worst shopping experience I ever had.