I bought the device plus two hairpods I bought the device plus two hairpods, when used I could not see anything at all coming out of the device, not even the tiniest bit of product very expensive for a dud product

My pods lasted me 4 times. I have bought my Reduit Uni with Cult Beauty because they deliver in Russia. I have ordered 2 hairpods and got 1 skinpod as a gift. All three pods lasted me 4 times max! This is outrageous! I took them on a trip and ended up without any beauty products left. I'd like to return the device under 30 days guarantee policy, but Cult Beauty says that they don't offer it even though you as a brand offers it. I am so disappointed with my entire experience. I'd rather shop eiwth you guys, but you don't deliver in Russia and it looks like you don't take responsibility for your products sold with big partners.

Terrible Ordered a device and pods on a 30 day guarantee. Products ship from Croatia, so took a while to be delivered but by this time I order something else, so returned without opening. After a week or so received an email saying the company was charging me for the opened pods. I replied everything was sent back as was sent. Company replied they would refund what I paid. This took a week to even get a reply. Be careful, seems the 30 day guarantee is a complete scam! UPDATE 12/4/21 I have received reply from Reduit, and would like to just place my first email received from the company below: Dear Andy, We have received your return and upon inspection, we have noticed that you opened two out of the three pods, and the device. We can offer you a refund for the device, as per our 30 Day Satisfaction Guarantee policy, as well as for the one unopened pod. In case you have any further questions, please do not hesitate to contact us. Best, The RÉDUIT Team As above, the refund WAS NOT offered ‘as soon as the package was inspected, only after I replied to clarify the situation and remind the company of their advertised ‘30 day guarantee’ was the refund offered.