Ana
CAAwful Shopping Experience I bought a pricey jacket which came in a different colour (not the one on the website pictures). When I contacted their customer service they told me that I cannot return my item for free (and I already paid for the shipping when ordered). Also when I asked how to return the item they ignored me and were totally helpless. I’m very disappointed in such awful shipping experience :( please don’t buy anything from them
Andrea
DEAll items were shipped very quickly and… All items were shipped very quickly and arrived just a few days after my order was placed. I understand the people with bad experiences when something goes wrong completely in these times. And I personally was very unsecure whether I should take the risk. But I got completely satisfied with my order! No scam, no fraud whatsoever. Thank you, Kooding!
F L
GBHorrible experience, terrible company… Update 1/14/2024 Received after Christmas, returned right away, I haven’t get any refund yet, emailed them and no response. I ordered a pair of expensive shoes and several slippers on November 28,2023, they gave estimate delivery date is between December 07-December 18, that was why I orders, because it could arrive before Christmas, I noticed on December 12 they haven’t shipped it yet, so I contacted with them by email on December 12 , they told be my delivery date is dec.7-18, so will have no problem, I told them that it is important to arrive before Christmas because it a present! Then no more answer anymore, now they told me it will arrive on December 28, it is after Christmas!!!!!! It is a present for my daughter for Christmas, how could they do that! now I am totally screwed! I will keep you guys updated! Terrible company never ever buy from here again! I am going yo report them on my PayPal they are a scam if they don’t give me a full refund! Why I need it anymore if it arrives after Christmas?! I HAVE to buy something else immediately to replace this unable arrived presents! Nightmare! I have never had this horrible experience in my whole life, that is how bad it is!
Lingling
SGWhat I appreciate most is they deliver… What I appreciate most is they deliver as promised (unlike some websites). Great design and quality. Size description is detailed and accurate so I seldom get my sizes wrong. Shipping may be a bit slow but I can live with it. I’ve made many purchases and have yet to make any return.
James
GBExtremely marked up prices Prices are so outrageous marked up Korean fast fashion garments where they can lock down the looks but the quality is absolutely abysmal. One item I received the Three Pockets Cargo Jogger Pants ($80) and was extremely disappointed due to the cheap feel of the material and weak stitching on the pockets which are not built to last. Curiously, the inside tag is branded "GLAMOUR" which leads me to believe these are some cheap knockoffs as googling it doesn't bring up anything. Once you choose to return your items, they charge a 9.99 return fee. Some of the exact pieces on this site can be found on sites like Aliexpress and dhgate through reverse image search such as the REDHOMME Basic Warm Short Padding for half the cost. tldr; This is not a go to for Korean fashion due to bad quality and inflated prices. Same/Identical pieces can be found on other sites, such as aliexpress, for way cheaper.