Lingling
SGWhat I appreciate most is they deliver… What I appreciate most is they deliver as promised (unlike some websites). Great design and quality. Size description is detailed and accurate so I seldom get my sizes wrong. Shipping may be a bit slow but I can live with it. I’ve made many purchases and have yet to make any return.
Samdeep Varghese
IDOrder #ID49C6DA Order #ID49C6DA ; Tracking - JO0207802680 This Store is a SCAM!! I paid for the product on 17th Jan 2024 . Got message on the above Order # and Tacking. But, till date - the Tracking cannot be done. I have sent 20 emails to their Customer Service with ScreenShots and their reply come like Bots. While the shipment was to INDONESIA, they refer to INDIA!!! I have asked for REFUND and there is NO REPLY ! The WORST CUSTOMER SERVICE Experience EVER , ANYWHERE!
F L
GBHorrible experience, terrible company… Update 1/14/2024 Received after Christmas, returned right away, I haven’t get any refund yet, emailed them and no response. I ordered a pair of expensive shoes and several slippers on November 28,2023, they gave estimate delivery date is between December 07-December 18, that was why I orders, because it could arrive before Christmas, I noticed on December 12 they haven’t shipped it yet, so I contacted with them by email on December 12 , they told be my delivery date is dec.7-18, so will have no problem, I told them that it is important to arrive before Christmas because it a present! Then no more answer anymore, now they told me it will arrive on December 28, it is after Christmas!!!!!! It is a present for my daughter for Christmas, how could they do that! now I am totally screwed! I will keep you guys updated! Terrible company never ever buy from here again! I am going yo report them on my PayPal they are a scam if they don’t give me a full refund! Why I need it anymore if it arrives after Christmas?! I HAVE to buy something else immediately to replace this unable arrived presents! Nightmare! I have never had this horrible experience in my whole life, that is how bad it is!
Sarah
KRNot Recommended Warning to those thinking about shopping on this website: Not recommended. Firstly, if something doesn’t fit and they don’t have a size that will fit you, you have to pay a re-shelving fee on top of return shipping yourself. Basically it’s a $10-$12 risk of buying online. They advertise “easy returns”, but it should say “expensive returns”. Furthermore, if you see something you like on this website, you can go to the manufacturer of that item directly and pay significantly less for the exact same product, so there is no reason to shop on this website.
Isabel
GBHappy for many years I've been shopping for few years now, and always happy with my purchase with great quality. You can't buy all these different selections anywhere with such good service. Considering it's coming from the other side of the world all the fees are within acceptable range, and as long as you follow their policy no issue at all! (Not every company is Amazon, and you have to just follow their policy, don't understand those people wanting free shipping and free return on everything)