F L
GBHorrible experience, terrible company… Update 1/14/2024 Received after Christmas, returned right away, I haven’t get any refund yet, emailed them and no response. I ordered a pair of expensive shoes and several slippers on November 28,2023, they gave estimate delivery date is between December 07-December 18, that was why I orders, because it could arrive before Christmas, I noticed on December 12 they haven’t shipped it yet, so I contacted with them by email on December 12 , they told be my delivery date is dec.7-18, so will have no problem, I told them that it is important to arrive before Christmas because it a present! Then no more answer anymore, now they told me it will arrive on December 28, it is after Christmas!!!!!! It is a present for my daughter for Christmas, how could they do that! now I am totally screwed! I will keep you guys updated! Terrible company never ever buy from here again! I am going yo report them on my PayPal they are a scam if they don’t give me a full refund! Why I need it anymore if it arrives after Christmas?! I HAVE to buy something else immediately to replace this unable arrived presents! Nightmare! I have never had this horrible experience in my whole life, that is how bad it is!
Phil Moore
GBI was very disappointed that the dress… I was very disappointed that the dress that I had purchased was too small and took so long. Most of the dresses don't come but one size which makes shopping a return for a store credit useless.I ended up giving the dress away and will not shop on this site. Very disappointing experience
UAE
AEI wish I read these reviews Like many others, I’m hit by an outrageous customs tax! I have ordered so many items from other shops internationally before and never had a customs tax bill so high. I am sure Kooding are benefitting from this as the customs percentage is much higher than standard. Their terms on refusal is that you pay shipping back and forth plus other hidden charges that they won’t specify that only come to light ‘once returned to warehouse’. I’m pretty sure this store should be shut down. It really is a scam. Avoid!
Samdeep Varghese
IDOrder #ID49C6DA Order #ID49C6DA ; Tracking - JO0207802680 This Store is a SCAM!! I paid for the product on 17th Jan 2024 . Got message on the above Order # and Tacking. But, till date - the Tracking cannot be done. I have sent 20 emails to their Customer Service with ScreenShots and their reply come like Bots. While the shipment was to INDONESIA, they refer to INDIA!!! I have asked for REFUND and there is NO REPLY ! The WORST CUSTOMER SERVICE Experience EVER , ANYWHERE!
Bunny W
GBIf I could I would give a NEGATIVE FIVE… If I could I would give a NEGATIVE FIVE STAR!!! No free return even though it states so on its website. You have to pay for the return shipping and they also deduct handling fees. Actually they don’t accept any return. They will reject your return application easily if you return more than one time and just say your return is abusive. Just don’t trust this website. They just want your money and didn’t care if you’re satisfied with your orders.