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GBHorrible experience, terrible company… Update 1/14/2024 Received after Christmas, returned right away, I haven’t get any refund yet, emailed them and no response. I ordered a pair of expensive shoes and several slippers on November 28,2023, they gave estimate delivery date is between December 07-December 18, that was why I orders, because it could arrive before Christmas, I noticed on December 12 they haven’t shipped it yet, so I contacted with them by email on December 12 , they told be my delivery date is dec.7-18, so will have no problem, I told them that it is important to arrive before Christmas because it a present! Then no more answer anymore, now they told me it will arrive on December 28, it is after Christmas!!!!!! It is a present for my daughter for Christmas, how could they do that! now I am totally screwed! I will keep you guys updated! Terrible company never ever buy from here again! I am going yo report them on my PayPal they are a scam if they don’t give me a full refund! Why I need it anymore if it arrives after Christmas?! I HAVE to buy something else immediately to replace this unable arrived presents! Nightmare! I have never had this horrible experience in my whole life, that is how bad it is!
YY
GBNot recommending this brand. Do not pay for Expedited shipping. I paid extra fee so that I could get my clothes ASAP. Their website says that it will take 2-7 days if you pay for expedited shipping. It has been a month and I have not gotten my stuff. I tracked my package on USPS, but it says label created for shipping but does not indicate USPS has received the package. However, Kooding website says that they have shipped the package. I believe this is false, and they have not been sent the packages yet. I would not recommend paying for extra fee for the fast shipping. If you really like their products, then you will have to wait for a long time. Otherwise, I would recommend using other brand(G-Market, Mixxix, etc.)
Lingling
SGWhat I appreciate most is they deliver… What I appreciate most is they deliver as promised (unlike some websites). Great design and quality. Size description is detailed and accurate so I seldom get my sizes wrong. Shipping may be a bit slow but I can live with it. I’ve made many purchases and have yet to make any return.
Samdeep Varghese
IDOrder #ID49C6DA Order #ID49C6DA ; Tracking - JO0207802680 This Store is a SCAM!! I paid for the product on 17th Jan 2024 . Got message on the above Order # and Tacking. But, till date - the Tracking cannot be done. I have sent 20 emails to their Customer Service with ScreenShots and their reply come like Bots. While the shipment was to INDONESIA, they refer to INDIA!!! I have asked for REFUND and there is NO REPLY ! The WORST CUSTOMER SERVICE Experience EVER , ANYWHERE!
L. Droe
BEI am more than disappointed... I am more than disappointed. I don't mind paying something a bit more expensive if the quality is there. The thing is, the quality is more than bad. The fabric is really bad, it doesn't even have any tag inside to inform about the material of the fabric. It's more than a cheap quality to be honest. Furthermore, there's no real mention about the taxes. I had to pay the shipping fee that was already 16$ and then, when the package was sent, I had to pay more than 45$ of taxes in order to receive it. The measures of the clothes are also incorrect, nothing that looks like the picture. I will never ever buy on the website again. Can't even send back the product in order to have a refund because firstly, we need to leave all the tags on the clothes in order to have a refund and there was literally no tags on the clothes I ordered and secondly, I will have to pay again the sending...