I paid $899 for both top and bottom… I paid $899 for both top and bottom veneers. After doing the first round of impressions and photographing them I was told I need to do more. I then did another round and was told the same thing so I looked up the cancelation policy and it said I should get a 75% refund. I asked for the refund and "dan" said he would issue a $300 refund because of "expenses" after 3 weeks and no refund whatsoever the emails to them come up "invalid email" and long story longer I got completely ripped off.

due to unfortunate dental circumstances… due to unfortunate dental circumstances I was unable to complete the process but the nice people refunded part of my money and i sent the kit back very nice people I would if I could have competed the process

So sad and unhappy with these veneers It took me 4 months to receive my veneers. Part my own fault part their fault. The main issue is the most important for obvious reasons. The veneers. I’ve been staring at them and it’s like they just added a coat of plastic to my already existing teeth. The side around and leave huge gaps in the bottom and top gums. After wearing them for 10 minutes and taking them out I feel like they cut into my gums and my gums up and down are scratched and extremely uncomfortable. No bleeding but I feel like it would start bleeding after wearing the for a few hours. The color was almost the same as my own and I do not have white teeth at all which is one of the reasons I got them. The absolute main reason is that I have crooked teeth and wanted a straight full line without the imperfections. I honestly have no idea what they actually did in this “lab”. It feels like 10 dollar cheap Chinese knock offs. They don’t look natural and I feel like I want to hide my teeth more now to not show off my plastic teeth. So so so disappointed and I have no idea where these positive reviews from other people are coming from. The customer support was the only positive thing. Nice people and fast to reply. Quick in everything besides making the veneers. They are so uncomfortable and you feel like you’re about to go to a Halloween party. Wish I could get a refund but this is obviously not something you can leave the price tag on after trying them out. No idea what was “custom” about them. Very disappointed and honestly very sad to receive these. Will be leaving reviews on other platforms because I really don’t want people to spend their hard earned money and feel the sad feeling I am having now. Was looking forward so much to them. 0 stars.

Tried to stretch out my complaint past… Tried to stretch out my complaint past 10 days so that I couldn't send them back never sent instructions with the teeth lied over and over again saying they were going to sent the instructions teeth were to big told me to file them down I'm not the professional

I have been waiting for almost 3… I have been waiting for almost 3 months. When I tried to send the "impression" case back to them to be processed, FED-EX said there was no such address. Then I finally contacted alpha-veneer by phone and was given a U.K. address..FED-EX told me it would be over $250 just for shipping. So I sent it to a U.S address, but didn't hear from them for a while. Finally the person on the phone gave an "excuse" that the office or facility was closed due to covid. When I managed to e-mail (dan@alphavneers) he responded that it would be ready by the end of May. I think something doesn't sound right, so I tried to e-mail dan@alphaveneers and support@alphaveneers but the e-mail wouldn't go thru. I simply want a refund and then find another company which does a similar line of service.