An employee that HATED her job?! Visited H&M in the centre Grand Samarkand in Växjö with my daughter. The employee standing in the changing rooms around 4.30 pm. seemed like she h a t e d her job. No smile on her face. Bossing the customers around. Placing the plastic number for trying clothes hard on the table, instead of giving it in the reached out hand, that was right in front of her! Actually, she sent out so much negativity, that we were in a bad mood when we left the store, even though we were happy when we arrived! Bloody irritating!

I have always gotten EXCELLENT SERVICE… I have always gotten EXCELLENT SERVICE from H&M in Denmark, in the stores and online. The costumer service is one of the ABSOLUTE best I have ever met, and they have always been very helpful and friendly, and have every time quickly resolved ANY problem I’d might have. 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻 10/10 thumbs up from me. (In comparison to Zara.dk that I would give 0/10 fore there extremely bad service)

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Didn’t like anything in the o thing store Didn’t like anything in the store

Customer service is not helpful at all Customer service is not helpful at all. I accidentally placed 2 orders, and they said it's impossible to cancel. And the support should improve their English as well.