This seriously has to stop This seriously has to stop, the customer service is nowhere near existing... shopping in the store is ok... but when you place an order twice (by mistake and i know it was my fault) and you texst then 10 minutes after if they can cancell the order, i was met by a incompetent lady who just told me no ‘not accept the order’ which is kinda hard when they put it directly in the mailbox. After that i hear nothing even though i try to get in contact w her. After that i get a another mail which says that the order can be cancelled within the first hour. Which the first lady did not do, and just ghosted my mails. What the hell is this? I’m so tired of your non existing customer support/service. Please do something about this, i’m starting to consider shopping elsewhere

Føj for fannen et firma Føj for fannen et firma. Tænk at i kan se jer selv i 'øjnende.

Recently when I have gone into their… Recently when I have gone into their stores there is very little to buy. The clothes are inexpensive, so quality is poor, and the fabrics are terrible. A few years ago they used to have some cute, inexpensive items, but lately the choice is terrible. I have not used their website.

I have always gotten EXCELLENT SERVICE… I have always gotten EXCELLENT SERVICE from H&M in Denmark, in the stores and online. The costumer service is one of the ABSOLUTE best I have ever met, and they have always been very helpful and friendly, and have every time quickly resolved ANY problem I’d might have. 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻 10/10 thumbs up from me. (In comparison to Zara.dk that I would give 0/10 fore there extremely bad service)

Nice Nice. Maybe it can be