They take the money, but don't send the item/s! Never thought I'd have to write something like this after being a loyal zitsticka customer for years, but here we are. November marked the first month that my subscription for the skin discipline supplement was charged and the order confirmed, but never received as it never actually shipped. I was told some kind of warehouse issue had effected orders from actually going out. This is concerning as a lot of people are prone to forgetting what they have ordered - If I hadn't contacted Zitsticka myself, I don't believe I'd have ever received what I paid for. Fast forward to December - it has happened again. A week ago the money was taken from me, an order confirmation email received and then... crickets. A week later and the order hasn't even shipped, nor am I expecting it to without me having to send an email complaining. It quite literally is theft though, you cannot charge someone and expect THEM to have to chase you for their order, as if they won't, they'll have paid £30 to receive absolutely nothing. That's attempted theft, guys. Sort it out.

Wasteful Over packaging The products are great and work well. However I was absolutely shocked at the over packaging, it’s completely over the top and so wasteful. I can’t justify ordering again due to the wasteful packaging.

For body acne... no no For body acne - no impact (only tried body acne treatments from them as this is my main concern). Trial period lasted 4 months (this is pretty reasonable and generous). The combo I used was their BodyDouble. It really does seem all marketing, no impact for me.

Awful, unprofessional, unethical This is one of the worst companies I have ever worked with as a licensed skincare professional. They have absolutely ZERO integrity. I had a wholesale account with them which they shut down without warning and refused to respond to emails. They raised their order requirements without any warning or even notification, never even giving me a chance to meet them. I had been ordering from them for years when they deemed me unworthy. I won’t buy from them ever again as a customer, nor will I recommend them to clients. Awful unprofessional behavior.

Packaging is a pain I spent not an insignificant amount of money on the combined pack and the post zit stickers, and several times have wasted expensive patches because of a design flaw in the packaging. These stickers are wired shut inside annoying plastic squares. You have to yank them open with your fingers, (which would be impossible for anyone who has issues with their hands) and frequently they fly out onto the floor, ruined and you have no choice but to throw them in the bin. It's additionally not great that you're left with a load of plastic tat after you've used one. The early zit sticker didn't work for the larger under the surface zits I had, I guess they were too stubborn. The goo getters were an interesting experience, and stopped me popping whiteheads myself. The post zit stickers did help fade marks, but it wasn't the great result I had read from others. The benefits to these are that they stop you picking and making zits worse. The cons are the expense, the ease of use and packaging.