They take the money, but don't send the item/s! Never thought I'd have to write something like this after being a loyal zitsticka customer for years, but here we are. November marked the first month that my subscription for the skin discipline supplement was charged and the order confirmed, but never received as it never actually shipped. I was told some kind of warehouse issue had effected orders from actually going out. This is concerning as a lot of people are prone to forgetting what they have ordered - If I hadn't contacted Zitsticka myself, I don't believe I'd have ever received what I paid for. Fast forward to December - it has happened again. A week ago the money was taken from me, an order confirmation email received and then... crickets. A week later and the order hasn't even shipped, nor am I expecting it to without me having to send an email complaining. It quite literally is theft though, you cannot charge someone and expect THEM to have to chase you for their order, as if they won't, they'll have paid £30 to receive absolutely nothing. That's attempted theft, guys. Sort it out.

HORRIBLE HORRIBLE. NO STARS. FACE MASK GAVE ME A CHEMICAL BURN. DO NOT USE!!!

You can never escape... Products work okay but are overpriced. Their plastic packaging feels cheap. Their marketing emails are spammy (contradictory to what they say) and there is no getting away... I've removed myself from their marketing email list 5 times only to receive 2-4 emails a day... if they can't process my email address and remove it, I fear for my card details and their infosec policies...

Capsules not worth it I use the goo getter patches and they work really well, as well as the patches for deep under the skin spots (way too much packaging for those though) After reading so many positive reviews I decided to get the skin discipline capsules. I used them for one month and my skin looked worse than it did before I started. I know it says to use for three months to get the best results but that’s a total of £90 for something that doesn’t really seem worth it.

No contact? No sending promptly…? Shame I like their products but they take a long time to send, not apologetic at all about it, and customer services don’t reply in a good time frame, if at all?