Nicola Hawkridge-Chung
GBSCAM ... Stay clear The products weren’t what I thought they’d be so requested a refund on the day they arrived as per their refund policy. Now they are trying to only offer a 30% refund and asked me to ship the product to China when the return address is in Walsall, UK. The website looks professional but this is a scam and illegal. They have to refund you fully as per English consumer law.
Mary Scovill
GBBad product and poor customer service Be careful when ordering from this company. I purchased 3 products including The Rejuvenating Eye Patch. I opened and used the eye patches and received a chemical burn. When I emailed customer service for a return, they offered me a 30% refund to keep the product. After many emails to get refunded on the 2 other products that I have not opened yet, they are still refusing. The customer service through their support website is a joke. I am now emailing oiaskincare.team to see if they are any more competent at customer service.
Diana
DKHappy to find this product! I am quite satisfied with the product. I use to have eye bags in the mornings. Since, I started to use the patches during my sleep, my skin is much smoother when I wake up, with no eye bags or wrinkles to be found on my face. And now I don't need to worry how much water or wine I drank the night before, because the patches works wonders! I have read negative reviews from people who have used the product once, maybe for a couple of hours or so. I would suggest that if you want to see lasting results, you have to use the product for several hours a day or during your sleep and it is the perfect solution. We tend to use our face muscles a lot during the dream state and Oiaskin silicon layer do a perfect job preventing them from appearing.
Nikki Westerlund
GBAwful customer service Awful customer service. Never received my product bc I live in a huge apartment complex. They must have put it in the wrong box, but these people refuse to send me the silicone patch that probably cost $5 to make so I’m out $65. Yes, says delivered...to WRONG BOX apparently. Buyer beware
Anna Lù
ITThe excessive price does not justify the poor quality of the product. Despite the $15 shipping fee, I received a surprise with the package and also had customs fees to pay for a whopping €14. Furthermore, silicone patches are very thin and easily stick together and struggle to adhere well to the skin from the first time they are used. Especially if you use them at night, you will find them glued to other parts. The excessive price does not justify the poor quality of the product. There are excellent patches on Amazon at a price 10 times lower. Don't be fooled.