Hollie
GBBe wary... I bought these patches after seeing them advertised. The first batch of patches wouldn’t stick after one use, I followed all the instructions. I contacted their customer services who advised that they had a new and improved version and would I accept these as a replacement. I did accept these but after 3 uses the new and improved patches also didn’t stick. They didn’t make any difference to my fine lines. Expensive product for no results and failed to even stick. Disappointing. Offered a partial refund but think this is unacceptable for a product that falls way below what is advertised.
Scissors ✂️
GBVery slooooow delivery. Very slooooow delivery. A temporary fix is good though, botox is way better! These are so expensive for what they are (silicon patches have been used for decades for surgical scars) and supposedly reusable... hmmm, not so much.
Katrina Black
AUI recently ordered some facial patches I recently ordered some facial patches plus day eyepatches. Once I realised they were made in China and not America I contacted the company requesting to cancel my order and refund my money. Apparently they cannot do this even though the parcel hasn’t left China. I no longer want this product as they have totally misled me on the origin of manufacturing. I want my money back.
Nikki Westerlund
GBAwful customer service Awful customer service. Never received my product bc I live in a huge apartment complex. They must have put it in the wrong box, but these people refuse to send me the silicone patch that probably cost $5 to make so I’m out $65. Yes, says delivered...to WRONG BOX apparently. Buyer beware
Mary Scovill
GBBad product and poor customer service Be careful when ordering from this company. I purchased 3 products including The Rejuvenating Eye Patch. I opened and used the eye patches and received a chemical burn. When I emailed customer service for a return, they offered me a 30% refund to keep the product. After many emails to get refunded on the 2 other products that I have not opened yet, they are still refusing. The customer service through their support website is a joke. I am now emailing oiaskincare.team to see if they are any more competent at customer service.