Awful customer service Awful customer service. Never received my product bc I live in a huge apartment complex. They must have put it in the wrong box, but these people refuse to send me the silicone patch that probably cost $5 to make so I’m out $65. Yes, says delivered...to WRONG BOX apparently. Buyer beware

Be wary... I bought these patches after seeing them advertised. The first batch of patches wouldn’t stick after one use, I followed all the instructions. I contacted their customer services who advised that they had a new and improved version and would I accept these as a replacement. I did accept these but after 3 uses the new and improved patches also didn’t stick. They didn’t make any difference to my fine lines. Expensive product for no results and failed to even stick. Disappointing. Offered a partial refund but think this is unacceptable for a product that falls way below what is advertised.

The excessive price does not justify the poor quality of the product. Despite the $15 shipping fee, I received a surprise with the package and also had customs fees to pay for a whopping €14. Furthermore, silicone patches are very thin and easily stick together and struggle to adhere well to the skin from the first time they are used. Especially if you use them at night, you will find them glued to other parts. The excessive price does not justify the poor quality of the product. There are excellent patches on Amazon at a price 10 times lower. Don't be fooled.

HORRIBLE!!! HORRIBLE!!! First off, they sent me 20% of my entire order and refuse to email or contact me back! My order was originally an accident, I ordered too many packages and customer service got RIGHT BACK TO ME, however, that problem was NEVER fixed, they charged me over 200$ and sent me 1 package of complete GARBAGE!! The patches DO NOT STICK, nor are they reusable!! I have sent over 10 emails regarding my funds or products with NOTHING! I am LIVID!!

SCAM ... Stay clear The products weren’t what I thought they’d be so requested a refund on the day they arrived as per their refund policy. Now they are trying to only offer a 30% refund and asked me to ship the product to China when the return address is in Walsall, UK. The website looks professional but this is a scam and illegal. They have to refund you fully as per English consumer law.