Mary Scovill
GBBad product and poor customer service Be careful when ordering from this company. I purchased 3 products including The Rejuvenating Eye Patch. I opened and used the eye patches and received a chemical burn. When I emailed customer service for a return, they offered me a 30% refund to keep the product. After many emails to get refunded on the 2 other products that I have not opened yet, they are still refusing. The customer service through their support website is a joke. I am now emailing oiaskincare.team to see if they are any more competent at customer service.
Katrina Black
AUI recently ordered some facial patches I recently ordered some facial patches plus day eyepatches. Once I realised they were made in China and not America I contacted the company requesting to cancel my order and refund my money. Apparently they cannot do this even though the parcel hasn’t left China. I no longer want this product as they have totally misled me on the origin of manufacturing. I want my money back.
Robyn
CAHORRIBLE!!! HORRIBLE!!! First off, they sent me 20% of my entire order and refuse to email or contact me back! My order was originally an accident, I ordered too many packages and customer service got RIGHT BACK TO ME, however, that problem was NEVER fixed, they charged me over 200$ and sent me 1 package of complete GARBAGE!! The patches DO NOT STICK, nor are they reusable!! I have sent over 10 emails regarding my funds or products with NOTHING! I am LIVID!!
Frida Malmqvist
SEI love it I love it, a little bit expensive though. When you sleep and especially if you do it on the same side every night, wrinkles develop over time, as the "sleeping wrinkles" become real wrinkles. These patches prevent this very well around the eyes. The neck patch unfortunately came off for me but the eye patches are the best!This is my "beautysecret".
Nikki Westerlund
GBAwful customer service Awful customer service. Never received my product bc I live in a huge apartment complex. They must have put it in the wrong box, but these people refuse to send me the silicone patch that probably cost $5 to make so I’m out $65. Yes, says delivered...to WRONG BOX apparently. Buyer beware