Mary Scovill
GBBad product and poor customer service Be careful when ordering from this company. I purchased 3 products including The Rejuvenating Eye Patch. I opened and used the eye patches and received a chemical burn. When I emailed customer service for a return, they offered me a 30% refund to keep the product. After many emails to get refunded on the 2 other products that I have not opened yet, they are still refusing. The customer service through their support website is a joke. I am now emailing oiaskincare.team to see if they are any more competent at customer service.
Alex
ILMy order is for 170 USD but not delivered after 45 days - package lost in transit and seller sent replacement My order is for 170 USD. Company promised to deliver order in 7-15 days. 19 Dec I being announced by email that my order is on the way. Today is 23 of January. Order is not trackable and not delivered. 3 times sent emails to support and to email from paypal contact - no answer. Service is BAD, colmpany is BAD. DO NOT RECOMMEND AT ALL!!! --- Finally I got answer from seller - package lost in transit. Seller re-sent me my order and I already got it delivered. So I changed my experience from 1 star to 4 stars.
Robyn
CAHORRIBLE!!! HORRIBLE!!! First off, they sent me 20% of my entire order and refuse to email or contact me back! My order was originally an accident, I ordered too many packages and customer service got RIGHT BACK TO ME, however, that problem was NEVER fixed, they charged me over 200$ and sent me 1 package of complete GARBAGE!! The patches DO NOT STICK, nor are they reusable!! I have sent over 10 emails regarding my funds or products with NOTHING! I am LIVID!!
Mary
CAI love Trustpilot I love Trustpilot. Companies can control their reviews on other platforms such as social media but not here. Thanks to all the ladies leaving your honest reviews. I was going to order this product but not anymore.
Diana
DKHappy to find this product! I am quite satisfied with the product. I use to have eye bags in the mornings. Since, I started to use the patches during my sleep, my skin is much smoother when I wake up, with no eye bags or wrinkles to be found on my face. And now I don't need to worry how much water or wine I drank the night before, because the patches works wonders! I have read negative reviews from people who have used the product once, maybe for a couple of hours or so. I would suggest that if you want to see lasting results, you have to use the product for several hours a day or during your sleep and it is the perfect solution. We tend to use our face muscles a lot during the dream state and Oiaskin silicon layer do a perfect job preventing them from appearing.