I recently ordered some facial patches I recently ordered some facial patches plus day eyepatches. Once I realised they were made in China and not America I contacted the company requesting to cancel my order and refund my money. Apparently they cannot do this even though the parcel hasn’t left China. I no longer want this product as they have totally misled me on the origin of manufacturing. I want my money back.

HORRIBLE!!! HORRIBLE!!! First off, they sent me 20% of my entire order and refuse to email or contact me back! My order was originally an accident, I ordered too many packages and customer service got RIGHT BACK TO ME, however, that problem was NEVER fixed, they charged me over 200$ and sent me 1 package of complete GARBAGE!! The patches DO NOT STICK, nor are they reusable!! I have sent over 10 emails regarding my funds or products with NOTHING! I am LIVID!!

I love it I love it, a little bit expensive though. When you sleep and especially if you do it on the same side every night, wrinkles develop over time, as the "sleeping wrinkles" become real wrinkles. These patches prevent this very well around the eyes. The neck patch unfortunately came off for me but the eye patches are the best!This is my "beautysecret".

SCAM ... Stay clear The products weren’t what I thought they’d be so requested a refund on the day they arrived as per their refund policy. Now they are trying to only offer a 30% refund and asked me to ship the product to China when the return address is in Walsall, UK. The website looks professional but this is a scam and illegal. They have to refund you fully as per English consumer law.

Awful customer service Awful customer service. Never received my product bc I live in a huge apartment complex. They must have put it in the wrong box, but these people refuse to send me the silicone patch that probably cost $5 to make so I’m out $65. Yes, says delivered...to WRONG BOX apparently. Buyer beware