SCAM ... Stay clear The products weren’t what I thought they’d be so requested a refund on the day they arrived as per their refund policy. Now they are trying to only offer a 30% refund and asked me to ship the product to China when the return address is in Walsall, UK. The website looks professional but this is a scam and illegal. They have to refund you fully as per English consumer law.

I love it I love it, a little bit expensive though. When you sleep and especially if you do it on the same side every night, wrinkles develop over time, as the "sleeping wrinkles" become real wrinkles. These patches prevent this very well around the eyes. The neck patch unfortunately came off for me but the eye patches are the best!This is my "beautysecret".

My order is for 170 USD but not delivered after 45 days - package lost in transit and seller sent replacement My order is for 170 USD. Company promised to deliver order in 7-15 days. 19 Dec I being announced by email that my order is on the way. Today is 23 of January. Order is not trackable and not delivered. 3 times sent emails to support and to email from paypal contact - no answer. Service is BAD, colmpany is BAD. DO NOT RECOMMEND AT ALL!!! --- Finally I got answer from seller - package lost in transit. Seller re-sent me my order and I already got it delivered. So I changed my experience from 1 star to 4 stars.

Be wary... I bought these patches after seeing them advertised. The first batch of patches wouldn’t stick after one use, I followed all the instructions. I contacted their customer services who advised that they had a new and improved version and would I accept these as a replacement. I did accept these but after 3 uses the new and improved patches also didn’t stick. They didn’t make any difference to my fine lines. Expensive product for no results and failed to even stick. Disappointing. Offered a partial refund but think this is unacceptable for a product that falls way below what is advertised.

Bad product and poor customer service Be careful when ordering from this company. I purchased 3 products including The Rejuvenating Eye Patch. I opened and used the eye patches and received a chemical burn. When I emailed customer service for a return, they offered me a 30% refund to keep the product. After many emails to get refunded on the 2 other products that I have not opened yet, they are still refusing. The customer service through their support website is a joke. I am now emailing oiaskincare.team to see if they are any more competent at customer service.