Mary Scovill
GBBad product and poor customer service Be careful when ordering from this company. I purchased 3 products including The Rejuvenating Eye Patch. I opened and used the eye patches and received a chemical burn. When I emailed customer service for a return, they offered me a 30% refund to keep the product. After many emails to get refunded on the 2 other products that I have not opened yet, they are still refusing. The customer service through their support website is a joke. I am now emailing oiaskincare.team to see if they are any more competent at customer service.
Gefen
CAThe product looks nothing like they advertise!!! I purchased the Anti-Wrinkle Patches 2.0 for Facelift and when I got it I noticed it looked thinner than the actual product. Applying the product to my face is almost impossible because it sticks to my hands and to itself. The packaging was also completely different. Each silicone came separately with a thin paper attached to the sticky side of the silicone and shoved inside of a small paper envelope. It looks nothing like the product portrays it. For the first night, after a struggle, I did manage to get it on my face before bed following the package instructions. However, due to its thin structure, I woke up with additional wrinkles which made it worse. So yeah, I wouldn't recommend it. Update: They decided to send me a new product without my approval. I ended up receiving it and saw that it had the exact same problem so I didn't open it and asked for a refund. At this point, they started telling me that this is how the product should look like and gave me 12 steps to educate me on how to use this defective product. The worst part was that they now claimed to not be able to give me a refund because they sent me a new product which again I did not ask for. If you are reading this right now do yourself a favour and don't get mixed up in this scam.
Frida Malmqvist
SEI love it I love it, a little bit expensive though. When you sleep and especially if you do it on the same side every night, wrinkles develop over time, as the "sleeping wrinkles" become real wrinkles. These patches prevent this very well around the eyes. The neck patch unfortunately came off for me but the eye patches are the best!This is my "beautysecret".
Nicola Hawkridge-Chung
GBSCAM ... Stay clear The products weren’t what I thought they’d be so requested a refund on the day they arrived as per their refund policy. Now they are trying to only offer a 30% refund and asked me to ship the product to China when the return address is in Walsall, UK. The website looks professional but this is a scam and illegal. They have to refund you fully as per English consumer law.
Sarah
GBDon’t waste your money!!! I bought these patches with the hopes of seeing some type of moderate improvement with my fine lines. The patches were awful! I followed the instructions perfectly and the patches were falling off on first use. To say that these are re-usable is an absolute joke! Also, I seen no difference upon removal. Obviously I only used the once because they wouldn’t stick again, so I can’t say if multiple uses would have seen better results. Super disappointed and wishing I didn’t waste my money!