Robyn
CAHORRIBLE!!! HORRIBLE!!! First off, they sent me 20% of my entire order and refuse to email or contact me back! My order was originally an accident, I ordered too many packages and customer service got RIGHT BACK TO ME, however, that problem was NEVER fixed, they charged me over 200$ and sent me 1 package of complete GARBAGE!! The patches DO NOT STICK, nor are they reusable!! I have sent over 10 emails regarding my funds or products with NOTHING! I am LIVID!!
Katrina Black
AUI recently ordered some facial patches I recently ordered some facial patches plus day eyepatches. Once I realised they were made in China and not America I contacted the company requesting to cancel my order and refund my money. Apparently they cannot do this even though the parcel hasn’t left China. I no longer want this product as they have totally misled me on the origin of manufacturing. I want my money back.
Mary Scovill
GBBad product and poor customer service Be careful when ordering from this company. I purchased 3 products including The Rejuvenating Eye Patch. I opened and used the eye patches and received a chemical burn. When I emailed customer service for a return, they offered me a 30% refund to keep the product. After many emails to get refunded on the 2 other products that I have not opened yet, they are still refusing. The customer service through their support website is a joke. I am now emailing oiaskincare.team to see if they are any more competent at customer service.
Hollie
GBBe wary... I bought these patches after seeing them advertised. The first batch of patches wouldn’t stick after one use, I followed all the instructions. I contacted their customer services who advised that they had a new and improved version and would I accept these as a replacement. I did accept these but after 3 uses the new and improved patches also didn’t stick. They didn’t make any difference to my fine lines. Expensive product for no results and failed to even stick. Disappointing. Offered a partial refund but think this is unacceptable for a product that falls way below what is advertised.
Jelena NAMSONE
GBWas very exited to test them tonight… Was very exited to test them tonight since received earlier today. Not quiet sure if I have done everything in most correct way but they simply do not stay in place, particularly forehead piece. Sorry to say, right now I’m under firm impression-waste of money..