Katrina Black
AUI recently ordered some facial patches I recently ordered some facial patches plus day eyepatches. Once I realised they were made in China and not America I contacted the company requesting to cancel my order and refund my money. Apparently they cannot do this even though the parcel hasn’t left China. I no longer want this product as they have totally misled me on the origin of manufacturing. I want my money back.
Mary
CAI love Trustpilot I love Trustpilot. Companies can control their reviews on other platforms such as social media but not here. Thanks to all the ladies leaving your honest reviews. I was going to order this product but not anymore.
Mary Scovill
GBBad product and poor customer service Be careful when ordering from this company. I purchased 3 products including The Rejuvenating Eye Patch. I opened and used the eye patches and received a chemical burn. When I emailed customer service for a return, they offered me a 30% refund to keep the product. After many emails to get refunded on the 2 other products that I have not opened yet, they are still refusing. The customer service through their support website is a joke. I am now emailing oiaskincare.team to see if they are any more competent at customer service.
Anna Lù
ITThe excessive price does not justify the poor quality of the product. Despite the $15 shipping fee, I received a surprise with the package and also had customs fees to pay for a whopping €14. Furthermore, silicone patches are very thin and easily stick together and struggle to adhere well to the skin from the first time they are used. Especially if you use them at night, you will find them glued to other parts. The excessive price does not justify the poor quality of the product. There are excellent patches on Amazon at a price 10 times lower. Don't be fooled.
Jelena NAMSONE
GBWas very exited to test them tonight… Was very exited to test them tonight since received earlier today. Not quiet sure if I have done everything in most correct way but they simply do not stay in place, particularly forehead piece. Sorry to say, right now I’m under firm impression-waste of money..