Hollie
GBBe wary... I bought these patches after seeing them advertised. The first batch of patches wouldn’t stick after one use, I followed all the instructions. I contacted their customer services who advised that they had a new and improved version and would I accept these as a replacement. I did accept these but after 3 uses the new and improved patches also didn’t stick. They didn’t make any difference to my fine lines. Expensive product for no results and failed to even stick. Disappointing. Offered a partial refund but think this is unacceptable for a product that falls way below what is advertised.
Mary Scovill
GBBad product and poor customer service Be careful when ordering from this company. I purchased 3 products including The Rejuvenating Eye Patch. I opened and used the eye patches and received a chemical burn. When I emailed customer service for a return, they offered me a 30% refund to keep the product. After many emails to get refunded on the 2 other products that I have not opened yet, they are still refusing. The customer service through their support website is a joke. I am now emailing oiaskincare.team to see if they are any more competent at customer service.
Nikki Westerlund
GBAwful customer service Awful customer service. Never received my product bc I live in a huge apartment complex. They must have put it in the wrong box, but these people refuse to send me the silicone patch that probably cost $5 to make so I’m out $65. Yes, says delivered...to WRONG BOX apparently. Buyer beware
Robyn
CAHORRIBLE!!! HORRIBLE!!! First off, they sent me 20% of my entire order and refuse to email or contact me back! My order was originally an accident, I ordered too many packages and customer service got RIGHT BACK TO ME, however, that problem was NEVER fixed, they charged me over 200$ and sent me 1 package of complete GARBAGE!! The patches DO NOT STICK, nor are they reusable!! I have sent over 10 emails regarding my funds or products with NOTHING! I am LIVID!!
Katrina Black
AUI recently ordered some facial patches I recently ordered some facial patches plus day eyepatches. Once I realised they were made in China and not America I contacted the company requesting to cancel my order and refund my money. Apparently they cannot do this even though the parcel hasn’t left China. I no longer want this product as they have totally misled me on the origin of manufacturing. I want my money back.