HORRIBLE!!! HORRIBLE!!! First off, they sent me 20% of my entire order and refuse to email or contact me back! My order was originally an accident, I ordered too many packages and customer service got RIGHT BACK TO ME, however, that problem was NEVER fixed, they charged me over 200$ and sent me 1 package of complete GARBAGE!! The patches DO NOT STICK, nor are they reusable!! I have sent over 10 emails regarding my funds or products with NOTHING! I am LIVID!!

SCAM ... Stay clear The products weren’t what I thought they’d be so requested a refund on the day they arrived as per their refund policy. Now they are trying to only offer a 30% refund and asked me to ship the product to China when the return address is in Walsall, UK. The website looks professional but this is a scam and illegal. They have to refund you fully as per English consumer law.

The product looks nothing like they advertise!!! I purchased the Anti-Wrinkle Patches 2.0 for Facelift and when I got it I noticed it looked thinner than the actual product. Applying the product to my face is almost impossible because it sticks to my hands and to itself. The packaging was also completely different. Each silicone came separately with a thin paper attached to the sticky side of the silicone and shoved inside of a small paper envelope. It looks nothing like the product portrays it. For the first night, after a struggle, I did manage to get it on my face before bed following the package instructions. However, due to its thin structure, I woke up with additional wrinkles which made it worse. So yeah, I wouldn't recommend it. Update: They decided to send me a new product without my approval. I ended up receiving it and saw that it had the exact same problem so I didn't open it and asked for a refund. At this point, they started telling me that this is how the product should look like and gave me 12 steps to educate me on how to use this defective product. The worst part was that they now claimed to not be able to give me a refund because they sent me a new product which again I did not ask for. If you are reading this right now do yourself a favour and don't get mixed up in this scam.

Awful customer service Awful customer service. Never received my product bc I live in a huge apartment complex. They must have put it in the wrong box, but these people refuse to send me the silicone patch that probably cost $5 to make so I’m out $65. Yes, says delivered...to WRONG BOX apparently. Buyer beware

My order is for 170 USD but not delivered after 45 days - package lost in transit and seller sent replacement My order is for 170 USD. Company promised to deliver order in 7-15 days. 19 Dec I being announced by email that my order is on the way. Today is 23 of January. Order is not trackable and not delivered. 3 times sent emails to support and to email from paypal contact - no answer. Service is BAD, colmpany is BAD. DO NOT RECOMMEND AT ALL!!! --- Finally I got answer from seller - package lost in transit. Seller re-sent me my order and I already got it delivered. So I changed my experience from 1 star to 4 stars.