I recently ordered some facial patches I recently ordered some facial patches plus day eyepatches. Once I realised they were made in China and not America I contacted the company requesting to cancel my order and refund my money. Apparently they cannot do this even though the parcel hasn’t left China. I no longer want this product as they have totally misled me on the origin of manufacturing. I want my money back.

Bad product and poor customer service Be careful when ordering from this company. I purchased 3 products including The Rejuvenating Eye Patch. I opened and used the eye patches and received a chemical burn. When I emailed customer service for a return, they offered me a 30% refund to keep the product. After many emails to get refunded on the 2 other products that I have not opened yet, they are still refusing. The customer service through their support website is a joke. I am now emailing oiaskincare.team to see if they are any more competent at customer service.

Try This Instead The concept of this product is that it seals in moisture, therefore plumping up your skin, which eliminates wrinkles. Let's face it, after a certain age there are no miracles. But to produce the concept, wash your face with cold water, do not dry. Immediately cover with a very thin layer of Vaseline, that will seal in the water. It may be a bit sticky, so cover your pillow with an old pillowcase. In the morning wash your face gently with cold water. You skin will be smooth and will get better if you keep this up. Remember no miracles, but at least less costly than Oiaskin.

Be wary... I bought these patches after seeing them advertised. The first batch of patches wouldn’t stick after one use, I followed all the instructions. I contacted their customer services who advised that they had a new and improved version and would I accept these as a replacement. I did accept these but after 3 uses the new and improved patches also didn’t stick. They didn’t make any difference to my fine lines. Expensive product for no results and failed to even stick. Disappointing. Offered a partial refund but think this is unacceptable for a product that falls way below what is advertised.

My order is for 170 USD but not delivered after 45 days - package lost in transit and seller sent replacement My order is for 170 USD. Company promised to deliver order in 7-15 days. 19 Dec I being announced by email that my order is on the way. Today is 23 of January. Order is not trackable and not delivered. 3 times sent emails to support and to email from paypal contact - no answer. Service is BAD, colmpany is BAD. DO NOT RECOMMEND AT ALL!!! --- Finally I got answer from seller - package lost in transit. Seller re-sent me my order and I already got it delivered. So I changed my experience from 1 star to 4 stars.