I order/purchased their product 5 days… I order/purchased their product 5 days ago and I have not gotten any update ever since. I tried to send an email via contact us tab to see when will my items get shipped, as the website states that it takes 24-48hrs to be shipped after the purchased, but no luck. And there is no telephone number provided. My order ID is 165054. And i am moving soon i need to make sure i receive the item before i move. Please help.

no answer/ loading problems to contact their customer service I have tried to send their customer service an email the past 5 days. Every time there is loading issues when I try to send the email....go figure. There is no issues if I try to place another order though. This is on multiple computers I have tried to send this email to them to get this issue fixed. I had ordered the intimate cream and was sent the spot cream. On the email receipt and the one that was sent with my package it says "intimate." I just want to get this resolved and get the right item I ordered.

We had some problems with the shipping… We had some problems with the shipping times, but at the end the fixed it. Great work

Unhappy customer I bought caspah x3 intimate lightining cream due to positive reviews. However after trying it for 3 weeks my skin became more darker (butt & underarm)! No good results at all. Also, it I tried to used it on my bikini area and it started to peel. I have emailed the caspah company about it asking if it was normal and they didnt reply to me. So I stopped using it as I got scared and worried without any reassurance from them.

Only Regret They cancelled my order suddenly, so soon after that, i contacted them by "contact us",and email address written on auto email from them and also replying the auto email ,but never answer .(paypal and US postal answered that contact the company directly). I tried to contact a person who had bought cream from this comapany 6years ago and she gave me secret? / active email address at 6yrs ago , so i tried to email just in case, then finally got reply 2weeks after i sent 1st inquiry email .(if she didnt give me the old email, i wouldnt be able to still get any contact from them.) Overall i had to pay for long paid-call to credit card company for investigating this company. Its Not trustful company at all evenif the products ship someday later. I wasted extra money and much much time for figuring out why my order was cancelled although they charged over 100 US dollars and i provided full home address. If you dont wanna feel exhausted and so stressed , better not to order . i have been waiting for items for about 1month , and keep wishing that items are commng soon. This is what actually happened . ive been diappointed . After writing this review when i gave up , they have emailed me for telling me edit this actual fact review although they didnt gave me when i wanted reply for a while . . They believe its just shipment problem and its all ok if i get them .They should realize the most problem is the customer service is too bad. I learnt from advice by professionals that Be careful every online comanies that dont provide phone number .