We had some problems with the shipping… We had some problems with the shipping times, but at the end the fixed it. Great work

Unhappy customer I bought caspah x3 intimate lightining cream due to positive reviews. However after trying it for 3 weeks my skin became more darker (butt & underarm)! No good results at all. Also, it I tried to used it on my bikini area and it started to peel. I have emailed the caspah company about it asking if it was normal and they didnt reply to me. So I stopped using it as I got scared and worried without any reassurance from them.

I order/purchased their product 5 days… I order/purchased their product 5 days ago and I have not gotten any update ever since. I tried to send an email via contact us tab to see when will my items get shipped, as the website states that it takes 24-48hrs to be shipped after the purchased, but no luck. And there is no telephone number provided. My order ID is 165054. And i am moving soon i need to make sure i receive the item before i move. Please help.

My use of caspah I've had darker skin around my intimate areas so decided to try out caspah and i am so far pleased with the results. The dark skin has lightened a bit and i have hope that i'll be able to reach my desired results!

Awful, awful, awful! My experience with Caspah is similar to previous reviewer Sam's. I placed an order totaling $69.95 on 4/12/19, it is 4/23 and I have not received my order let alone a shipping conformation or tracking info outside of the initial confirmation email directly from Caspah (which means their "customer service" reps cannot accuse me of entering the wrong email address as an excuse). I researched Caspah and Amaira bleaching creams and chose Caspah because it seemed to be a better value, a decision I am sorely regretting. I have checked my email religiously during this time (both inbox and junk folders) and have received ZERO updates. I submitted two messages via the contact page of Caspah's website plus two emails to address provided in the confirmation email. I have checked their site countless times, hoping that the Live Chat would be available but unsurprisingly it is always offline. It was even more disheartening to see that Caspah can reply to reviews on Trustpilot but cannot communicate directly with customers. I would not be surprised to find that when or if I ever receive my product, it is as substandard and ineffective as their customer service. While reading the reviews on Truspilot I noticed that the Caspah reps respond glowingly to all five-star reviews yet are condescending and accusatory to customers when addressing critical reviews which has further reinforced my increasingly negative opinion of their company.