no answer/ loading problems to contact their customer service I have tried to send their customer service an email the past 5 days. Every time there is loading issues when I try to send the email....go figure. There is no issues if I try to place another order though. This is on multiple computers I have tried to send this email to them to get this issue fixed. I had ordered the intimate cream and was sent the spot cream. On the email receipt and the one that was sent with my package it says "intimate." I just want to get this resolved and get the right item I ordered.

I love this product I love this product! After looking at lots of different lightening creams I decided to give Caspah a try. Their price is good and their bottles are bigger than most other brands. I'm so glad I chose Caspah. I'm very happy with the results and can confidently recommend to anyone.

Awful, awful, awful! My experience with Caspah is similar to previous reviewer Sam's. I placed an order totaling $69.95 on 4/12/19, it is 4/23 and I have not received my order let alone a shipping conformation or tracking info outside of the initial confirmation email directly from Caspah (which means their "customer service" reps cannot accuse me of entering the wrong email address as an excuse). I researched Caspah and Amaira bleaching creams and chose Caspah because it seemed to be a better value, a decision I am sorely regretting. I have checked my email religiously during this time (both inbox and junk folders) and have received ZERO updates. I submitted two messages via the contact page of Caspah's website plus two emails to address provided in the confirmation email. I have checked their site countless times, hoping that the Live Chat would be available but unsurprisingly it is always offline. It was even more disheartening to see that Caspah can reply to reviews on Trustpilot but cannot communicate directly with customers. I would not be surprised to find that when or if I ever receive my product, it is as substandard and ineffective as their customer service. While reading the reviews on Truspilot I noticed that the Caspah reps respond glowingly to all five-star reviews yet are condescending and accusatory to customers when addressing critical reviews which has further reinforced my increasingly negative opinion of their company.

Do NOT buy! SKETCHY company! I bought this product because it promoted the fact that it didn't contain the same harsh chemicals that most lightening creams contain. Well, apparently that altered it's affects as well. I used exactly as directed, generously, for longer than the suggested 2 weeks, and there was absolutely no change. (I used the product on my under arms and my bum..) I was skeptical to begin with, because the site looked like a typical telemarketing website. I'm the kind of person who religiously reads reviews before investing in a product, and this product didn't seem to have a single bad review on any website. (Which is why I'm making such a point to tell people the truth!) Do yourself a favor, and don't spend the $40. You're better off wandering into your local drug store.. at least they supply legitimate products. Might I add, Caspah never sent me a confirmation/receipt via email. The only thing I received was an email from PayPal indicating that the purchase had been made.

Love it !!!!!! I have just ordered my second round of the Caspah Intimate Lightening cream. I suffer with pigmentation in several areas and have tried several different products. My skin has definitely lightened and Caspah actually feels cool and soothing. I'm totally hooked because it works. Doing it from home saved me money and having the embarrassment of going into a salon for treatment. Thanks so much!!!