MS Shane Michael
GBVery quick service than expected Very quick service than expected. Work is as per my expectation. Will prefer Indigologodesign again if I have any need in the future.
Ariana Green
GBOverall it was a very nice experience… Overall it was a very nice experience to work with indigo logo design. The designers were very helpful with ideas and expanding my initial design. Once we got to the revision point I just wish they didn't take so long to respond. They are allotted 48 hours to respond but it seems it was drawn out or I would have to reach out to them after the waiting period to get a response. They immediately responded but the back and forward took my design an extra almost 2 weeks to get finalize and error proof. The last day we used the chat to speak and make the revisions clear. I wish we could have done that 2 weeks ago when I decided on the final design to complete it! Maybe the automatic chat would be a better tool to communicate and move the process along a little faster. I'm very happy with the finalized design and I can't wait to use it for my business!
Christopher Hussain
GBMy first time getting a logo designed… My first time getting a logo designed online and I couldn’t be happier! Thanks to Indigo, I now have the most creative and fantastic logo design for my business that I completely adore!
Derrick
GBDon't Fall For it It's a scam. One of the top 5 worst customer service experiences in my lifetime. The have a list of promises that rope you in, you pay up front and once they have your money they don't care about the service they give you, much less the product. As the original promise deadline on my project passed, there was less than half of the promised work completed. During this time, my project was passed to multiple project managers. I expressed frustration about poor customer service, unfulfilled promises and missed deadlines. I asked for a refund which was refused and instead I was promised new results with a new deadline. Once again, the deadline was missed. I inquired again about the project and never received a response. Not one single follow up, not one single call, email, or message and not a single apology. They showed no concern whatsoever about the situation. There is still a project showing as "ongoing" in their system and they are no longer following up on it, and they do not care because they have my money. I waited 19 days after my second complaint to open my 2nd official dispute with the company over the project. Over two weeks after that dispute, there is still no word from them in response. Despite the fact that they haven't even finished the project, they are ignoring a customer that is unhappy with their customer service. I would advise anyone to never give these guys a chance with hard earned money. They only care about getting money upfront, not the project results or customer service.
Jerry Arguello
GBJose White is Da Man!! Working with Jose White at Indigo Logo has been a complete pleasure. He is the most attentive customer service rep I've worked with in a long time. His top notch diligence and professionalism is unmatched. 100% satisfied with all of Indigo's design work and its customer service.