Ellacard

422 Bay Ridge Pkwy, 11209, Brooklyn, United States
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3.10
Based on 20 Reviews

5

40.00%

4

10.00%

3

0.00%

2

20.00%

1

30.00%
About Ellacard

Create group, video e-cards for any occasion. Choose from our catalog of free and premium cards, including animated cards, or design your own!

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Nicole M
CA

Deceptive Checkout Experience Ellacard is peak "we designed our check out experience for maximum revenue versus actual customer experience" design. Look, I work in tech and I understand you want people to "get to the end" but this feels deceptive. You pick your card, entire a little note, enter the email address. It's digital, how expensive could it be, right? $6.99 CAD?! LOL. WHAT? Why is sending a DIGITAL CARD more expensive than me getting an actual card, postage, and sending it in the mail? Of course they're going to bet that you've put too much work in to turn back now and ultimately checkout with your purchase. Zing! Look, if you're a business, and you're going to send a bunch of emails to your colleagues throughout the year for various occasions, need a bulk signing capability, and want a little pizzazz in the process, maybe the subscription makes sense. But if you're just an average person looking to sending a one-off card (from one person to one person), you're better off finding an alternative or even just sending an email.

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Mr. paul straghan
GB

Disgraceful Disgraceful, states clearly fees not forced, then after you waste 10 mins you have to give payment details. Cards are very plain and site is deceptive with false claims, avoid it save your money.

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Donald Perone
GB

I would go less for a rating but that… I would go less for a rating but that is not an option. The "service" is a joke and not as advertised. I knew from the start that I would design my own card. I am so glad I did as the selection is mundane at best and uncreative. The site unfortunately does not provide a horizontal format nor informative instructions. My card supposedly was sent to the named collaborators, who I supposed to be those to sign the card, per the "details" for the order but 24 hours after it was supposedly sent none received it. Well, except for the bereaved, who was not to have received it until later in the week AFTER his colleagues had signed it. As others mentioned imagine my surprise when at the end there was a charge as NOWHERE was it mentioned. The charge was not significant and for the convenience it might have been worth it in this time of hybrid schedules had the "service" actually worked as advertised. I already have one email submitted with questions to which 24 hours later I have not gotten a response. I submitted another email a few minutes ago asking how I can be sure the collaborators don't receive the silly card now that the intended individual has already received it. I cannot recommend this "service" and would like to speak to those leaving 5-star reviews to see if they were written by the owners family.

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Customer
GB

Not a free service It is difficult to find pricing on the site, but offers both subscription and the option to add credit toward future purchases. Look for this before attempting to make a purchase; it is not discoverable from the check-out page. Note that cost is based on the number of people who sign the card/ add images, etc. as well as if it is a group-signed card or sent from an individual. I did not find this to be cost-effective, and I don't appreciate the less-than-transparent pricing options. I will find another service.

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Matthew Alvarado
GB

Everything worked as expected Everything worked as expected. I created a group birthday card for our manager and everyone could sign it before I sent it to her. Would recommend!

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