Horrible...horrible experience Horrible...horrible experience. never again will I buy a 3d model from these clowns. Merchant claimed file supported a certain format/editor and got the downloads..what a surprise! not even close to being usable. Submitted a claim for refund and no can do. I'm now out over $100! Buyers beware of these scam artists. Filed a credit card chargeback and hoping for the best.

Bought something that had Low Poly… Bought something that had Low Poly written all over it, showed no details of how many verts/polys or triangles. I fought the purchase cause it was 140k on all three. That isn't low poly in the slightest, and CGTrader took their side. Great job highway robbing people with misleading text and info yet claiming wire should tell me all I need, I'm not counting all the polys myself it should be in the info PERIOD.

CGTrader is a great market, great team, and amazingly kind support CGTrader is a very large market for 3d models. At some point someone could feel unsecure, as the designers are not always answering and models seemed corrupted. But the support team is absolutely great. They solved all the problems. The 3d designers fixed everything. It is important to know that buying something on this market is secure, support team, and 3d designers within are here, answer very quickly, very helpful... Great team

Customer Service is A+++ Been using the site for a couple of months. Some great sellers on there and its been a great experience. Had an issue with one seller with non communication and the site support team got me sorted with no issues. Can highly recommend. Big shout out to Agota and the CGTrader team and the fantastic job they doing even through the current pandemic.

Keep an eye out for CC statement Keep an eye out for CC statement. Invoices are always different from the actual charge. It makes it very hard to do business when invoices do not match up with the CC statement