Speak to Kevin - he's tops! He devoted his time and energy into finding the most compact printer for the small space I had.

Save yourself the god-ato wful headaches I wish I had read the BBB complaints before purchasing a printer that never worked. I originally ordered and paid $188.00 for a dual trays laser printer they have listed on this website. I received a call from a fork tongue charlatan that tricked me into believing that the more expensive printer was brand new and is a much better option. I asked him how much was the shipping cost and he told me that because I would be spending over $500, shipping is free, lies, he charged me $50.00 for shipping. I received the printer and the printer didn't work. I called and told him that the printer didn't work. I informed him that I wanted a return label, he told me that I could not return it. He told me that his IT department would help me set it up, (laughable). I spoke with the IT manager, who told me that he would have his IT guy call me back (I never got a call back). Almost two weeks later, I called the printer manufacturer and left a message for their manager, two days later I got a call back from one of the manager, I explained that one of their dealer sold me a defective product and refused to take it back. After doing some research, the manager explained that they they're not affiliated with Refurbexpert or any of their affiliates; refurbexperts purchased used products from places like eBay, clean them up and resell them (which explains why they didn't have a manual and why the expensive warranty they sold me was completely useless). The manager called them, things were said that I cannot repeat, twenty (20) minutes later, someone from refurbexperts called and told me that they were sending me two return labels. From start-up to finish, they held my $710. 00 hostage for over two months. (Did I mention that I needed this printer for business purposes). I wish I could have written this review with -1,000 stars.

This is the only site with Good reviews- MMMmmmmm..... Very unhappy with the experience. I ordered 2 printers totaling $250. Only later did I find out the pictures did not represent the printer, so I purchased extra paper trays, which cost a lot more in shipping. Sy called me to up sell me and totally confused telling me what a great deal I was getting by getting reconditioned printers instead of the refurbished and never mentioning that I would be receiving 2 paper trays- when we discussed that I needed only 1. In the end, I spent $423 for the same printer I can get elsewhere for max $125. They decided to charge me a 30% restocking fee and the return shipping- so "satisfaction guaranteed" means nothing to them. They have offered e to return the paper trays at my shipping expense ( about $30) for them to refund me $17 per tray. Really? And they took 2 weeks to get here! After reading many other bad reviews on other sites ex.(resellerratings)- I see our stories are all similar! Lesson Learned.

I work in a dealership that has around… I work in a dealership that has around a billion printers in it, so im constantly on the lookout for replacements. These guys comes save the day every time. All the stars.

Sy was very helpful and prompt Sy was very helpful and prompt. Great price as well.