Helpful! The guys working for this company are really helpful, and have tons of patience! They helped me decide which printer would fit my needs best, and since it is a refurbished machine, the price was really attractive!Thankyou!

Save yourself the god-ato wful headaches I wish I had read the BBB complaints before purchasing a printer that never worked. I originally ordered and paid $188.00 for a dual trays laser printer they have listed on this website. I received a call from a fork tongue charlatan that tricked me into believing that the more expensive printer was brand new and is a much better option. I asked him how much was the shipping cost and he told me that because I would be spending over $500, shipping is free, lies, he charged me $50.00 for shipping. I received the printer and the printer didn't work. I called and told him that the printer didn't work. I informed him that I wanted a return label, he told me that I could not return it. He told me that his IT department would help me set it up, (laughable). I spoke with the IT manager, who told me that he would have his IT guy call me back (I never got a call back). Almost two weeks later, I called the printer manufacturer and left a message for their manager, two days later I got a call back from one of the manager, I explained that one of their dealer sold me a defective product and refused to take it back. After doing some research, the manager explained that they they're not affiliated with Refurbexpert or any of their affiliates; refurbexperts purchased used products from places like eBay, clean them up and resell them (which explains why they didn't have a manual and why the expensive warranty they sold me was completely useless). The manager called them, things were said that I cannot repeat, twenty (20) minutes later, someone from refurbexperts called and told me that they were sending me two return labels. From start-up to finish, they held my $710. 00 hostage for over two months. (Did I mention that I needed this printer for business purposes). I wish I could have written this review with -1,000 stars.

SCAM! This is a bait and switch company. This is a bait and switch company plain and simple. They advertise items at a low prices then send you an email stating you need to confirm your order for "security" purposes. Then they tell you there was a problem with the order and offer to sell you something else. Oldest scam in the book... Stay clear

Great Printer for the Value! The printer was a great value and it came exactly when we needed it. They really helped us out of a bind!

Purchased 5 HP1320n printers Purchased 5 HP1320n printers. 4 of the 5 had black toner stains on the exterior of the printers. I tried using a cleaning solution and then alcohol to try to get the stains off. Some came off but the printers are just plain ugly. They do all work, although 1 is so noisy when it prints that I cannot put it into an office environment. I realize these are refurbs, but they should at least be somewhat clean when delivered.