I ordered Zebra Printer from Barcode… I ordered Zebra Printer from Barcode Giant. They sent me printer but it is malfunctioned. I contact technical department to fix it and they couldn't fix it. They ask me to return the item so they can send me new one. So I did send them back. But they never send me new one and I request them to return money and the refused it.

Worth My Time I received what I ordered (a holster for my Honeywell scanner), sooner than expected. I understand that shipping times can vary based on many circumstances, but it is still much appreciated to receive something sooner than later. Also, Barcode Giant's price was the cheapest out of 3 or 4 other sellers. This was worth my time.

I bought a TC51 scanner a day later I… I bought a TC51 scanner a day later I got an email saying it was out of stock. I'm hoping that I either get the scanner or get a refund. Edit: it gets worse the order canceled and yesterday I was charged again. I guess I'm going to have to dispute

No "Order Status" feature Online ordering doesn't offer "order status" featuring. Most recent order didn't include tracking and was a drop shipment making it difficult to know if the order was delivered. The customer service was OK, however it was again difficult to get order status or tracking until after the order was delivered. Tried using the "CHAT" feature and there was never anyone who responded to that. There's no feature to set up online accounts so you can track past orders and reorder again.

Now my go-to site for RFID gear. I have purchased from Barcode Giant twice now. I called to talk to a real person before my first purchase and they were great. While they are an e-commerce site and not necessarily setup as a live phone agent type operation, dropping thousands on RFID equipment can be scary from a relatively unknown site. Talking to someone was the only way I was comfortable with my initial purchase, so I would highly recommend this route if you have the same concerns. My second purchase I just went with a regular online order. Both orders were fine, no problems. I received the gear quickly and exactly as ordered, and for a lower price than I found anywhere else.