Jen
GBMeh.... Products are as advertised and they often have things I can't find anywhere else. It was upsetting that I couldn't get my web order to process and when I called to order they charged more than what I would've paid online!
David Pham
GBI purchased TMU printers on website but… I purchased TMU printers on website but filling wrong shipping zip code.I contacted the customer service and Brendan, customer care rep, gave me a quick help by contacting the UPS shipping manager directly multiple times to correct my wrong address until resolving it. I receive my purchase next day as promised. I absolutely recommend this web site to my friends and neighbors if they want to buy printers. Thank you
Daniel Poling
GBNeeded a new scanner for my POS system Needed a new scanner for my POS system. Chatted with rep and they recommended one that was a direct replacement. After receiving scanner it didn't work and would need to be programmed. Chatted with rep again and they wouldn't tell me how to program unless I paid the yearly tech support fee. Eventually figured it myself. Programming takes about 5 seconds. Would've been nice to just give me that info since I bought the scanner from them.
Art
GBUnfortunately not a good experience Unfortunately not a good experience. Items arrived very quick. Problem is one of the items ordered wasn’t even close to as pictured in the items description. It’s a completely different item.
Antonis Tertiropoulos
GBThe printer never worked for more than… The printer never worked for more than 1 hour at a time. After spending 3 days on the phone with the manufacturer they told to call where I bought from for a replacement. Barcode Giant wanted to call the manufacturer again to issue a claim number. Then they said the have to charge for a second printer if I wanted a replacement and they will credit me after 15 days they receive the defective one. I have never heard anything like that ever.