Nick Hathaway
GBThought I was buying a device at a good… Thought I was buying a device at a good price. Five days later they emailed me and said they cancelled my order because they accidentally were advertising a price that was too low.
Ariel
GBNo "Order Status" feature Online ordering doesn't offer "order status" featuring. Most recent order didn't include tracking and was a drop shipment making it difficult to know if the order was delivered. The customer service was OK, however it was again difficult to get order status or tracking until after the order was delivered. Tried using the "CHAT" feature and there was never anyone who responded to that. There's no feature to set up online accounts so you can track past orders and reorder again.
David Pham
GBI purchased TMU printers on website but… I purchased TMU printers on website but filling wrong shipping zip code.I contacted the customer service and Brendan, customer care rep, gave me a quick help by contacting the UPS shipping manager directly multiple times to correct my wrong address until resolving it. I receive my purchase next day as promised. I absolutely recommend this web site to my friends and neighbors if they want to buy printers. Thank you
Nagu Gummalla
GBI ordered Zebra Printer from Barcode… I ordered Zebra Printer from Barcode Giant. They sent me printer but it is malfunctioned. I contact technical department to fix it and they couldn't fix it. They ask me to return the item so they can send me new one. So I did send them back. But they never send me new one and I request them to return money and the refused it.
Antonis Tertiropoulos
GBThe printer never worked for more than… The printer never worked for more than 1 hour at a time. After spending 3 days on the phone with the manufacturer they told to call where I bought from for a replacement. Barcode Giant wanted to call the manufacturer again to issue a claim number. Then they said the have to charge for a second printer if I wanted a replacement and they will credit me after 15 days they receive the defective one. I have never heard anything like that ever.