Susan Butler
GBAddress on my shipment was incorrect Address on my shipment was incorrect. Because of this, Fedex delivered my equipment 2 days later than I should have received it. The boxes were badly damaged, some of the parts were missing and also damaged.
David Pham
GBI purchased TMU printers on website but… I purchased TMU printers on website but filling wrong shipping zip code.I contacted the customer service and Brendan, customer care rep, gave me a quick help by contacting the UPS shipping manager directly multiple times to correct my wrong address until resolving it. I receive my purchase next day as promised. I absolutely recommend this web site to my friends and neighbors if they want to buy printers. Thank you
Daniel Poling
GBNeeded a new scanner for my POS system Needed a new scanner for my POS system. Chatted with rep and they recommended one that was a direct replacement. After receiving scanner it didn't work and would need to be programmed. Chatted with rep again and they wouldn't tell me how to program unless I paid the yearly tech support fee. Eventually figured it myself. Programming takes about 5 seconds. Would've been nice to just give me that info since I bought the scanner from them.
Nagu Gummalla
GBI ordered Zebra Printer from Barcode… I ordered Zebra Printer from Barcode Giant. They sent me printer but it is malfunctioned. I contact technical department to fix it and they couldn't fix it. They ask me to return the item so they can send me new one. So I did send them back. But they never send me new one and I request them to return money and the refused it.
Art
GBUnfortunately not a good experience Unfortunately not a good experience. Items arrived very quick. Problem is one of the items ordered wasn’t even close to as pictured in the items description. It’s a completely different item.