Long Term Relationship with my Barcode guys... These guys are great! They have fantastic pre-sales engineers to help you get the right product for your application. That make it easy to try before you buy--only charging for the shipping and consumables--which is VERY reasonable. We were able to use there Try and Buy program to evaluate three different form factors of device from three different vendors and then purchase with confidence.

BarcodeGiant beat my expectations BarcodeGiant beat my expectations, with great customer service. Highly recommend!!!

I was not happy when my orders were… I was not happy when my orders were delayed due to tax exempt status and I was not notified. After 10 days I enquired about my orders and I was told that it is held because of tax exempt status, but there was nothing wrong with my tax exemption status. My customer was unhappy and I was disappointed Perry Prasad

No "Order Status" feature Online ordering doesn't offer "order status" featuring. Most recent order didn't include tracking and was a drop shipment making it difficult to know if the order was delivered. The customer service was OK, however it was again difficult to get order status or tracking until after the order was delivered. Tried using the "CHAT" feature and there was never anyone who responded to that. There's no feature to set up online accounts so you can track past orders and reorder again.

Impeccable Purchase Experience I thought I may have trouble with my purchase because we are an ".edu" domain that is tax exempt. To my pleasant surprise, your online purchasing process, email and verbal communication is stunning, impeccable and 100% fantastic!! Thank you Lloyd Patterson and Kirk Giannola for such an easy experience with what I purchased. And, thank you Kirk for following up afterward.