Unfortunately not a good experience Unfortunately not a good experience. Items arrived very quick. Problem is one of the items ordered wasn’t even close to as pictured in the items description. It’s a completely different item.

Thought I was buying a device at a good… Thought I was buying a device at a good price. Five days later they emailed me and said they cancelled my order because they accidentally were advertising a price that was too low.

Worth My Time I received what I ordered (a holster for my Honeywell scanner), sooner than expected. I understand that shipping times can vary based on many circumstances, but it is still much appreciated to receive something sooner than later. Also, Barcode Giant's price was the cheapest out of 3 or 4 other sellers. This was worth my time.

Very bad experience Very bad experience, charged me for 6 rolls of paper instead of 6 cases. They were 6 times as expensive as another online store I usually deal with, then wouldn’t even send me an email to send the product back! Horrible customer service and really just a bad company to buy from. They tricked me into thinking I was buying in bulk

Customer service has been poor Customer service has dropped considerably over the years. We often have to write followups asking if they got our equipment order or to please send the tracking number. Frustrated by a lack of response last week from our sales rep over an urgent order, I submitted both an email and a "chat request" indicating my disappointment with service and asking for a response. We heard from our rep on both channels a few minutes later. In one, he apologized as he had been "on the phone", and on the other -- seemingly forgetting he'd just said he'd been on the phone -- he apologized saying he had "just arrived to the office". It seemed dishonest.