Ariel
GBNo "Order Status" feature Online ordering doesn't offer "order status" featuring. Most recent order didn't include tracking and was a drop shipment making it difficult to know if the order was delivered. The customer service was OK, however it was again difficult to get order status or tracking until after the order was delivered. Tried using the "CHAT" feature and there was never anyone who responded to that. There's no feature to set up online accounts so you can track past orders and reorder again.
Brian Jones
GBWorth My Time I received what I ordered (a holster for my Honeywell scanner), sooner than expected. I understand that shipping times can vary based on many circumstances, but it is still much appreciated to receive something sooner than later. Also, Barcode Giant's price was the cheapest out of 3 or 4 other sellers. This was worth my time.
Miles Lafferty
GBExcellent service! I have dealt with Lloyd for 5 months researching new scanner guns. My company has never used scanning devices before and Lloyd was so much help for me. He explained everything in great detail where I could fully understand, and he even worked with me on pricing for some substitute items that were out of stock because I waited too long to pull the trigger on ordering. Overall extremely helpful and a 5 star experience. I would highly recommend him to anyone ever looking to get scanner guns for the first time or as replacements.
Jonathan
GBI bought a TC51 scanner a day later I… I bought a TC51 scanner a day later I got an email saying it was out of stock. I'm hoping that I either get the scanner or get a refund. Edit: it gets worse the order canceled and yesterday I was charged again. I guess I'm going to have to dispute
Nick Hathaway
GBThought I was buying a device at a good… Thought I was buying a device at a good price. Five days later they emailed me and said they cancelled my order because they accidentally were advertising a price that was too low.