No "Order Status" feature Online ordering doesn't offer "order status" featuring. Most recent order didn't include tracking and was a drop shipment making it difficult to know if the order was delivered. The customer service was OK, however it was again difficult to get order status or tracking until after the order was delivered. Tried using the "CHAT" feature and there was never anyone who responded to that. There's no feature to set up online accounts so you can track past orders and reorder again.

I was not happy when my orders were… I was not happy when my orders were delayed due to tax exempt status and I was not notified. After 10 days I enquired about my orders and I was told that it is held because of tax exempt status, but there was nothing wrong with my tax exemption status. My customer was unhappy and I was disappointed Perry Prasad

Very bad experience Very bad experience, charged me for 6 rolls of paper instead of 6 cases. They were 6 times as expensive as another online store I usually deal with, then wouldn’t even send me an email to send the product back! Horrible customer service and really just a bad company to buy from. They tricked me into thinking I was buying in bulk

Meh.... Products are as advertised and they often have things I can't find anywhere else. It was upsetting that I couldn't get my web order to process and when I called to order they charged more than what I would've paid online!

Unfortunately not a good experience Unfortunately not a good experience. Items arrived very quick. Problem is one of the items ordered wasn’t even close to as pictured in the items description. It’s a completely different item.