Thought I was buying a device at a good… Thought I was buying a device at a good price. Five days later they emailed me and said they cancelled my order because they accidentally were advertising a price that was too low.

Now my go-to site for RFID gear. I have purchased from Barcode Giant twice now. I called to talk to a real person before my first purchase and they were great. While they are an e-commerce site and not necessarily setup as a live phone agent type operation, dropping thousands on RFID equipment can be scary from a relatively unknown site. Talking to someone was the only way I was comfortable with my initial purchase, so I would highly recommend this route if you have the same concerns. My second purchase I just went with a regular online order. Both orders were fine, no problems. I received the gear quickly and exactly as ordered, and for a lower price than I found anywhere else.

I was not happy when my orders were… I was not happy when my orders were delayed due to tax exempt status and I was not notified. After 10 days I enquired about my orders and I was told that it is held because of tax exempt status, but there was nothing wrong with my tax exemption status. My customer was unhappy and I was disappointed Perry Prasad

The printer never worked for more than… The printer never worked for more than 1 hour at a time. After spending 3 days on the phone with the manufacturer they told to call where I bought from for a replacement. Barcode Giant wanted to call the manufacturer again to issue a claim number. Then they said the have to charge for a second printer if I wanted a replacement and they will credit me after 15 days they receive the defective one. I have never heard anything like that ever.

Needed a new scanner for my POS system Needed a new scanner for my POS system. Chatted with rep and they recommended one that was a direct replacement. After receiving scanner it didn't work and would need to be programmed. Chatted with rep again and they wouldn't tell me how to program unless I paid the yearly tech support fee. Eventually figured it myself. Programming takes about 5 seconds. Would've been nice to just give me that info since I bought the scanner from them.