Parm Prasad
GBI was not happy when my orders were… I was not happy when my orders were delayed due to tax exempt status and I was not notified. After 10 days I enquired about my orders and I was told that it is held because of tax exempt status, but there was nothing wrong with my tax exemption status. My customer was unhappy and I was disappointed Perry Prasad
David Pham
GBI purchased TMU printers on website but… I purchased TMU printers on website but filling wrong shipping zip code.I contacted the customer service and Brendan, customer care rep, gave me a quick help by contacting the UPS shipping manager directly multiple times to correct my wrong address until resolving it. I receive my purchase next day as promised. I absolutely recommend this web site to my friends and neighbors if they want to buy printers. Thank you
Nagu Gummalla
GBI ordered Zebra Printer from Barcode… I ordered Zebra Printer from Barcode Giant. They sent me printer but it is malfunctioned. I contact technical department to fix it and they couldn't fix it. They ask me to return the item so they can send me new one. So I did send them back. But they never send me new one and I request them to return money and the refused it.
J Hughes
GBBarcodeGiant beat my expectations BarcodeGiant beat my expectations, with great customer service. Highly recommend!!!
Ariel
GBNo "Order Status" feature Online ordering doesn't offer "order status" featuring. Most recent order didn't include tracking and was a drop shipment making it difficult to know if the order was delivered. The customer service was OK, however it was again difficult to get order status or tracking until after the order was delivered. Tried using the "CHAT" feature and there was never anyone who responded to that. There's no feature to set up online accounts so you can track past orders and reorder again.