Susan Butler
GBAddress on my shipment was incorrect Address on my shipment was incorrect. Because of this, Fedex delivered my equipment 2 days later than I should have received it. The boxes were badly damaged, some of the parts were missing and also damaged.
Sharon Manlove
GBImpeccable Purchase Experience I thought I may have trouble with my purchase because we are an ".edu" domain that is tax exempt. To my pleasant surprise, your online purchasing process, email and verbal communication is stunning, impeccable and 100% fantastic!! Thank you Lloyd Patterson and Kirk Giannola for such an easy experience with what I purchased. And, thank you Kirk for following up afterward.
Nick Hathaway
GBThought I was buying a device at a good… Thought I was buying a device at a good price. Five days later they emailed me and said they cancelled my order because they accidentally were advertising a price that was too low.
Antonis Tertiropoulos
GBThe printer never worked for more than… The printer never worked for more than 1 hour at a time. After spending 3 days on the phone with the manufacturer they told to call where I bought from for a replacement. Barcode Giant wanted to call the manufacturer again to issue a claim number. Then they said the have to charge for a second printer if I wanted a replacement and they will credit me after 15 days they receive the defective one. I have never heard anything like that ever.
Miles Lafferty
GBExcellent service! I have dealt with Lloyd for 5 months researching new scanner guns. My company has never used scanning devices before and Lloyd was so much help for me. He explained everything in great detail where I could fully understand, and he even worked with me on pricing for some substitute items that were out of stock because I waited too long to pull the trigger on ordering. Overall extremely helpful and a 5 star experience. I would highly recommend him to anyone ever looking to get scanner guns for the first time or as replacements.