Queens Creative Design helped us get… Queens Creative Design helped us get our company and website off the ground. They were able to give insights on programming and strategies that other designed websites have not, which allowed our website to come in with a flying start. We could not be happier with how the team has been loyal and professional.

Marsha was very easy to work with and… Marsha was very easy to work with and she has been willing to go the extra mile to accommodate my needs and work within my budget. I really appreciate this as my budget often changes during projects. Marsha was able to take on a number of redesigns for me, which included applying new brand identity and ensuring functional layouts.

Queens Creative Design did an A+++ job… Queens Creative Design did an A+++ job on my new logo design. Eddie was exceptionally patient with my feedback and that made the whole process smooth and easy. Eddie went above and beyond to make sure I was satisfied with the final product! I will recommend Queens Creative Design.

Queens Creative Design is a company that is lacking in professionalism in every aspect of business. Queens Creative Design is a company that is lacking in professionalism in every aspect of business. I bought what was to be a simple 5 page booking website. In 8 months, they were unable to deliver a usable product that met all the terms in the contract. Based on my personal experience with this entity, this is what you can expect if you choose to do business with this company. I have documentation that supports my review and will provide it on legitimate request. SALES REP: The person who sold me the contract. As far as I know, they only have one person in this position, and he is (in my opinion) NOT trustworthy and lies. This just added to the frustration of trying to professionally deal with this group. My short review of Queens Creative Design: 1) They are untrustworthy, they stole all the funds paid to them and never delivered a complete, usable product that conformed to the terms of the contract. 2) Quens will not honor their 100% money back guarantee. I requested this 2 times, once I was yelled at and belittled, the second was ignored. 3) I believe, (but can't prove) that my site was sabotaged on 2 occasions. I can't prove it, because what happened could have only been done internally (as indicated by their employee), while my site was hosted on their servers. a. CC link removed from website booking page. (it is unknown how long this was down). I confirmed that the credit card processor was up, and the link was active on their end, meaning it was on the server and not the processor. b. In place of my website displaying, clients were getting a landing page that said the site had been suspended. It took 4 days to get this corrected, I saw it on Friday and the site was not active until Monday. 4) They set phone call appointments, and either were No Show, or were unprepared for the appointment. They wasted many hours of my time, waiting for calls that never came, having to repeat instructions that had already been provided via email. One such email was 2 months waiting to be completed. 5) An attempted extortion (2 times, same person), to make my site ADA compliant. The attempted extorted amount, $500. I have this in emails. 6) 5-6 months into the project I found that on page SEO and Google analytics were never installed or completed. Yes, this is included in the contract, and should have been set up as the page was being designed. 7) I requested a conference call to be completed between the design team manager, my Sales Rep and myself. This call was to layout what was included in my contract. It took over a month to get this set up. On the day of the call, I received a VM from my sales rep that the phone call wasn't going to happen. My sales rep effectively told me that I wasn't important as a client, and I had just been RIPPED OFF! His actions made this very clear, and at this point I lost all hope and faith that I would ever receive the website I had paid for. My recommendation regarding Queens, avoid at all costs! There are two major website hosting companies that have excellent webpage builders. Within weeks of my transferring my domain and building my new site, traffic to the site improved immediately.

I was pleasantly surprised to find a… I was pleasantly surprised to find a designer that I was confident in because they were able to design exactly what I wanted! The company has been great so far, they are working hard to make 100% of their customers happy.