Queens Creative Design is a company that is lacking in professionalism in every aspect of business. Queens Creative Design is a company that is lacking in professionalism in every aspect of business. I bought what was to be a simple 5 page booking website. In 8 months, they were unable to deliver a usable product that met all the terms in the contract. Based on my personal experience with this entity, this is what you can expect if you choose to do business with this company. I have documentation that supports my review and will provide it on legitimate request. SALES REP: The person who sold me the contract. As far as I know, they only have one person in this position, and he is (in my opinion) NOT trustworthy and lies. This just added to the frustration of trying to professionally deal with this group. My short review of Queens Creative Design: 1) They are untrustworthy, they stole all the funds paid to them and never delivered a complete, usable product that conformed to the terms of the contract. 2) Quens will not honor their 100% money back guarantee. I requested this 2 times, once I was yelled at and belittled, the second was ignored. 3) I believe, (but can't prove) that my site was sabotaged on 2 occasions. I can't prove it, because what happened could have only been done internally (as indicated by their employee), while my site was hosted on their servers. a. CC link removed from website booking page. (it is unknown how long this was down). I confirmed that the credit card processor was up, and the link was active on their end, meaning it was on the server and not the processor. b. In place of my website displaying, clients were getting a landing page that said the site had been suspended. It took 4 days to get this corrected, I saw it on Friday and the site was not active until Monday. 4) They set phone call appointments, and either were No Show, or were unprepared for the appointment. They wasted many hours of my time, waiting for calls that never came, having to repeat instructions that had already been provided via email. One such email was 2 months waiting to be completed. 5) An attempted extortion (2 times, same person), to make my site ADA compliant. The attempted extorted amount, $500. I have this in emails. 6) 5-6 months into the project I found that on page SEO and Google analytics were never installed or completed. Yes, this is included in the contract, and should have been set up as the page was being designed. 7) I requested a conference call to be completed between the design team manager, my Sales Rep and myself. This call was to layout what was included in my contract. It took over a month to get this set up. On the day of the call, I received a VM from my sales rep that the phone call wasn't going to happen. My sales rep effectively told me that I wasn't important as a client, and I had just been RIPPED OFF! His actions made this very clear, and at this point I lost all hope and faith that I would ever receive the website I had paid for. My recommendation regarding Queens, avoid at all costs! There are two major website hosting companies that have excellent webpage builders. Within weeks of my transferring my domain and building my new site, traffic to the site improved immediately.

It has been a true pleasure to work… It has been a true pleasure to work with Queens Creative Design and its employees. Professional, knowledgeable, and accessible. We had a few instances where we were not understanding each other, but it only took a couple of phone calls to clear everything up, and get to where we needed to get. They (I mainly spoke with Elliot went above and beyond to meet my requests and expectations. Always took the time to explain how things were progressing, and made everything happen as I had envisioned it! The final product was beyond anything I had hoped for!!! I would MOST definitely recommend this company.

I pay total 3300 dollar to this company… I pay total 3300 dollar to this company ,but they do noting but laying again and agian. This company is basically liars who keep lying throughout the whole process. After the money is paid, they tell me that you still need a domain name. It costs 10 dollars. The domain name is only 20 dollars for two years, but this company lied to me for 900 dollars for the two-year domain name. This company also kept asking me for other fees, and after asking, they didn't do anything for you, except to keep cheating you. 9 months passed and nothing was done. I wanted my money back and they just disappeared。

Eddie is a genius at what he does Eddie is a genius at what he does. He explained to me everything about design, asked all the right questions, and gave his own feedback on images I sent him." He has helped me brand my business so much, and taken it from where it was kind of complicated to a simple straightforward process.

Marsha was very easy to work with and… Marsha was very easy to work with and she has been willing to go the extra mile to accommodate my needs and work within my budget. I really appreciate this as my budget often changes during projects. Marsha was able to take on a number of redesigns for me, which included applying new brand identity and ensuring functional layouts.