Queens Creative Design is a company that is lacking in professionalism in every aspect of business. Queens Creative Design is a company that is lacking in professionalism in every aspect of business. I bought what was to be a simple 5 page booking website. In 8 months, they were unable to deliver a usable product that met all the terms in the contract. Based on my personal experience with this entity, this is what you can expect if you choose to do business with this company. I have documentation that supports my review and will provide it on legitimate request. SALES REP: The person who sold me the contract. As far as I know, they only have one person in this position, and he is (in my opinion) NOT trustworthy and lies. This just added to the frustration of trying to professionally deal with this group. My short review of Queens Creative Design: 1) They are untrustworthy, they stole all the funds paid to them and never delivered a complete, usable product that conformed to the terms of the contract. 2) Quens will not honor their 100% money back guarantee. I requested this 2 times, once I was yelled at and belittled, the second was ignored. 3) I believe, (but can't prove) that my site was sabotaged on 2 occasions. I can't prove it, because what happened could have only been done internally (as indicated by their employee), while my site was hosted on their servers. a. CC link removed from website booking page. (it is unknown how long this was down). I confirmed that the credit card processor was up, and the link was active on their end, meaning it was on the server and not the processor. b. In place of my website displaying, clients were getting a landing page that said the site had been suspended. It took 4 days to get this corrected, I saw it on Friday and the site was not active until Monday. 4) They set phone call appointments, and either were No Show, or were unprepared for the appointment. They wasted many hours of my time, waiting for calls that never came, having to repeat instructions that had already been provided via email. One such email was 2 months waiting to be completed. 5) An attempted extortion (2 times, same person), to make my site ADA compliant. The attempted extorted amount, $500. I have this in emails. 6) 5-6 months into the project I found that on page SEO and Google analytics were never installed or completed. Yes, this is included in the contract, and should have been set up as the page was being designed. 7) I requested a conference call to be completed between the design team manager, my Sales Rep and myself. This call was to layout what was included in my contract. It took over a month to get this set up. On the day of the call, I received a VM from my sales rep that the phone call wasn't going to happen. My sales rep effectively told me that I wasn't important as a client, and I had just been RIPPED OFF! His actions made this very clear, and at this point I lost all hope and faith that I would ever receive the website I had paid for. My recommendation regarding Queens, avoid at all costs! There are two major website hosting companies that have excellent webpage builders. Within weeks of my transferring my domain and building my new site, traffic to the site improved immediately.

I am swamped with the growth of my… I am swamped with the growth of my business and I needed help fast. One of the biggest challenges was to come up with a sleek logo that conveys the marketed target market. Queens Creative Design team helped me out no-holds-barred within hours of my inquiry which led to amazing results!

It has been a true pleasure to work… It has been a true pleasure to work with Queens Creative Design and its employees. Professional, knowledgeable, and accessible. We had a few instances where we were not understanding each other, but it only took a couple of phone calls to clear everything up, and get to where we needed to get. They (I mainly spoke with Elliot went above and beyond to meet my requests and expectations. Always took the time to explain how things were progressing, and made everything happen as I had envisioned it! The final product was beyond anything I had hoped for!!! I would MOST definitely recommend this company.

Worst experience Worst experience I ever had. Don’t trust this company. Look on a market for other companies that will offer you an affordable price and will not charge additional for services that you didn’t ask for.The money you pay do not worth the result. I was not satisfied with their services. During the project they started creating for me , they made a lot of typo mistakes. Also, besides the price you pay for the new website ,they will charge you for additional services and not sending you the invoices for that. Make sure you give a written consent or signature to be deducted from your account, otherwise you will see unauthorized deductions from your account.The project is not even live and they refuse to refund all the money you paid and the money they charged you with no consent. Their website looks very creative and informative to attract customers but be careful who you choose for website services.

It was the best decision my company… It was the best decision my company ever made to get a logo designed from Queens Creative Design. After working with many different companies, they've managed to keep the conversation with us seamlessly while giving us what we wanted.