Amazing Customer Service and Quality of Work It was a pleasure working with Pinnacle Logo. Before discovering Pinnacle Logo we had worked with two other companies and neither was able to convert our vision into a logo we liked. Susan took our ideas, created samples, and worked with us until we were thrilled with our logo. The speed at which the project was completed and the quality of customer service were amazing.

I am so disappointed with this company I am so disappointed with this company. We had them design our company logo back in 2013, and they did and amazing job! I have called and left several several messages and sent several emails for them to have them design another line art logo that we could use on promotional items, and haven't received any communication back from them. I started trying to contact them at the beginning of August. It is now October 10th, and I still haven't had any response from them at all. We need to order promotional items for the holidays, and now I will have to go in search of another design company. I have called at least 10 times, and no one ever picks up the phone. After leaving this many messages and sending this many emails, I cannot recommend them to anyone. This sort of customer service is unacceptable.

First time customer Pinnacle Logo provided great service. We were sent 6 logo samples the following day. Half of them were quality logos so it was hard to decide, however, we finally selected one. Our logo is everything we asked for -elegant and simple! I would absolutely use their services again!

Absolutely Fantastic! I have never had an official logo for my small business. This year, I wanted to get an official logo. I searched all over the internet and found Pinnacle. They were fantastic to work with on my very limited budget. They did several small revisions to perfect the logo. It amazed me how close they were right from the beginning when I only wrote out what I imagined. Their artist are very creative. I would say the quality was equal to some other companies that charge hundred of dollar more. I can't thank them enough. Now we look professional.

Resopnsive and daily communication on logo design Susan at Pinnacle was very responsive to daily design and idea requests. What could make the process more stream lined is being able to talk to your designer about your companies vision. It's difficult even for the an expert communicator to paint this picture in email form.