DO NOT ORDER FROM THIS COMPANY Overall, I would not recommend this merchant. Delivery was expected to take 3-5 days once it left the USA (I'm in Canada). 20 days later, still no delivery. I contacted the merchant multiple times (via their website) with no replies, initially. Very frustrating. Finally received an email stating they would refund my order, which I received 9 days later. Similar experiences can be found on multiple review sites.

I received an order missing an item I received an order missing an item. I have emailed them four times through their system---the only way they make available to reach them---and have had no response. I have finally resorted to writing a bad review to get their attention. I will see if they publish this or get in touch with me.

Poor customer service, unecessarily late card I have used CardFool a number of times with no issue, however; this last transaction has left a poor taste. I ordered two cards, one of which was two weeks prior to when I needed it. They order update stated they had shipped the card on 7/16/23 date, which should have been plenty of time before the two weeks were up. The card didn't arrive in time two weeks later, unfortunately. Investigating, I looked closer at the shipping tracker. Even though the order update said they shipped on 7/16/23 the USPS didn't even receive it until 7/24/23, over a week later. I have been awaiting response from support for 3 days now and ufortunately have no response on why this happened, or any communication about compensation or refund. At this point I think I have to eat the useless birthday card and will move on to a competitor.

UNRECEIVED CARDS I had two cards that had not been received. I called and left message after message and sent emails with no response. The CEO of the Company responded to one of my emails and then called me to apologize and say that the money for those cards would be refunded immediately. Doesn't get much better than that. Very impressive.

E-cards don’t arrive! For Mother’s Day I paid $1.99 to send an e-card. For a recent birthday I paid the same for another e-card. I asked the receiver today, if they received any emails from CardFool, response was No! There’s a link on the email confirmations I received to contact CardFool, but they’re not valid. I’m in the UK, so I’m not going to phone them. The €1.99 isn’t a fortune, but can you imagine the 1000’s not getting delivered & the benefit to CardFool. So, my credit card company will reverse the charges. Don’t use this company