I placed my order on February 28 I placed my order on February 28, 2019. Today is April 1, 2019 and I have yet to have anyone answer the phone or reply to my voice mail messages. This is terrible costumer service. I will also be looking for my refund.

Terrible Customer Service Placed order# (53170) on 12/2/2020 and have not received any tracking or delivery information. Called twice and have not had any response.

not great ordered a product from the website and then was told several days later that it was unavailable. no mention on the website that it was coming from a third party.

Excellent overall. I had a very positive experience with RJL. I was able to find a set of headphones that were in stock and ready to ship that I had been unable to find elsewhere (Amazon was 7 weeks for shipping!) There was some slight confusion on my end regarding order status, but a phone call and email (answered within an hour) cleared things right up. Every employee I spoke with was friendly and knowledgeable. I highly recommend RJL to anyone that needs quality electronics and outstanding service. Thanks again, RJL!

Updated Review - Waiting for order to arrive. I placed an online order #2519 on January 1st. Had some issues, but with Richard Logis' help, we should be receiving our order soon. Richard was very helpful with explaining the issues that occurred with my order. He will handle the order himself to be sure there are no other problems. We will watch for order to arrive. He is a very nice man. Thank you Richard. (I will update this review upon conclusion of order.)