Joomlart - promises and guarantee not worth "paper" its written on. Joomlart develops webpages and other solutions that may be good enough in itself. But their promises and customer service are unfortunately incredibly bad. They have a "100% money back guarantee - No hassles, no question asked!" This statement is not worth the "paper" it is written on. Hours after I placed a purchase, I regretted and submitted a refund request, and as far as I could see, I fulfilled the requirements for refund. Got after about 1 day refusal without any particular good reason. My recommendation is to stay away from Joomlart.com!

Affiliate program is closed and never… Affiliate program is closed and never been informed about and all the sale is gone support has no knowledge about it. Coupon codes not valid however still shows on the site. Some nice joomla templates but not worth it because support is very poor for the price. Coupons can be used only if you have active subscription which is very poor!!

Fatal partner Fatal partner. Waste of money. They don't help at all to their products. Horrible!

I wanted support with bugs in what is a… I wanted support with bugs in what is a free template. It's an updated version of something I've used and customised many times before but now for Joomla 5. I asked in their forum and was ignored. I decided to register for paid support and added "premium" support. For some reason I couldn't checkout, it just kept dumping me back at the page I came from. I asked sales support to help and their reply was that I cannot have support until I've paid for support, so I was in a catch 22. It seems they did fix it though, the next day I was able to checkout. There was a 25% discount code which I used. I did not get the 25% discount. Then I submitted my ticket. They replied claiming not to be able to login and sent me a screenshot of the failed login. The password in the screenshot was hidden (***********), they could have clicked the button to make the password visible in the screenshot but didn't. Very suspicious. I now notice their own website is buggy, menus appearing behind content on mobile and not being clickable. Once your session has timed out you cannot log back in without closing the tab and starting again, you just get an error. When you buy premium support it specifically says "even at weekends". Once you get to opening a ticket it says the opposite, weekdays only. Looks like I wasted my money, spent to get going quickly. It's good Friday now so I've almost certainly lost another 4 days to get my own website for a new business developed. I notice some of the positive reviews here make no sense. One mentions chat support. Chat support is a robot and only ever tells you to use the forum for support. IT also says "love to buy more in future". Their model doesn't work like that, you buy a 1 year subscription, not a single product. It's clearly a fake review. Another talks about a single purchase and a successful refund request, again, it's a subscription, not a product purchase.

The *absolute worst* Joomla products and support I had several terrible experiences with these guys and their buggy software, and stayed away for years - but made the mistake of giving them another chance recently. I was looking to move to Joomla 4 and needed a new template, and also wanted to migrate from K2 to com_content, which they provide an extension for. I purchased a "ProPlus" membership from their sister site Gavick.com (GK), which was supposed to give me access to "Everything in GK Pro plus full access to Joomlart". (I have a screenshot of the offer). Now, for those unfamiliar with Joomlart, they make (poorly programmed) extensions as well as templates - all of which are housed on Joomlart.com. To me "full access to Joomlart" means "full access to Joomlart" - but to this company, apparently, it means "access to the Joomlart templates but not the Joomlart extensions". This is explained exactly nowhere on their site. After buying my subscription, I was unable to download the extension I needed. I opened a support ticket immediately to ask for a refund.... they have a "100% money back guarantee - no hassles, no questions asked". I did not hear back, and did not hear back... so followed up a couple of weeks later. Their response was that it was now too late to issue a refund - even though they had documented my same-day request and also acknowledged the website text describing the subscription I had purchased was incorrect. Support is brutal. Brutal. May I repeat... BRUTAL. I have given up on trying to deal with them directly, and just lodged a dispute via my credit card. Joomlart can fight with Visa now. But this behaviour is simply a continuation of a trend as far as I am concerned. My two previous experiences with Joomlart involved (i) their Megafilter (which broke my site - and could not even be uninstalled properly, so I needed to call in external help for a fix); and (ii) a template that slowed my site down SOOOO BADLY that is was basically non-functional. It is easy to get sucked into buying stuff from these guys, because they have decent designers and a slick marketing team. But... DO NOT DO IT.