Terrible Experience Terrible Experience. I did a basic website and logo with them at around £200. Every year when I renew they try to renew at £500. I would then argue as to how that makes sense. They would then drop it to £40 after a great deal of hassle. This year they are quoting £120. My website has been down for 2 months and I had to end the service. Awful customer service.

Textbook scammer behavior Textbook scammer behavior: - Unsolicited contact (Hey, we did business a decade ago in designing a logo, now we are in the trademarking business) - False Dilemma (Somebody else wants to use your exact name and logo of your small business! AHHHHH!) - Urgency to act (Better act quick before the other "party" does!) - Instills fear of consequences for lack of action (You will lose your business name and all rights!) - Will provide the solution for a fee (We can take care of this for you. Pay us and you have nothing to worry about!) My guess is that, because this organization consists of freelance designers, some may have gone rogue and are trying to make extra money using the organization's name, email and client list info to solicit this service. Of course, this is giving the benefit of doubt. I have been contacted by them several times via phone, text and email with the same scam, but by different people. Signature lines on the email dont match the name in the email address. Call them back after getting a VM from them and you will get a confused "hello?", and will have to remind them of why they called you (same voice on both VM and call). Reply to their text letting them know that you already have registered TM pending or that your attorney is handling it and they still act like there is some other party trying to trademark your specific name and logo. Eventually they will lose their cool and start telling you about how stupid you are for not letting them help you and how you're going to lose everything. More insults follow. My advice is to reply to their contacts and waste their time while watching them get agitated. I am going to forward their info to a couple of my favorite scambaiter YouTubers to give them some good content and maybe have a laugh at the video that is posted later.

Pathetic Service Awful support, no time frame, aggressive staff. Loss of money... Not recommended to anyone

Unless you are ready for a lifetime of… Unless you are ready for a lifetime of unrelenting calls trying to get you to buy something else from these guys, take a hard pass. I wish I had paid more with someone else just to avoid the consistent calls. I’ve asked nicely, cused them but neither works. Now I just hang up as soon as they say logo design.

Scammers!!!!!!! -