Aaron Hale
GBAmazing experience Carlos did an amazing job with my design for a T-shirt. He asked all the right questions which made the experience top notch compared to other companies I’ve used. He is professional and I can tell he takes pride in the work he does!
JF
GBAwesome experience! Wasn’t really sure how this process was going to go but I figured I would give it a shot. The representative Carlos made it very easy to understand and within hours I had several options of GREAT logos that fit my company perfectly. The hardest part of the process was which logo to choose. Thanks Carlos! Awesome job!
Darlien Edmond Currie
GBDesign Optimax....unprofessional and untrustworthy Design Optimax did not make the website I requested. I even gave them access to my current website to show them what I wanted PRIOR to me agreeing and paying for the package they said would meet my requirements. Now, they are saying this is not what we agreed to and that I said I wanted the basic package. We NEVER had a phone conversation prior to my paying for the package and none of our correspondences prior to my payment shows anywhere that I requested a basic package. He (Carlos) states that the website I am currently using is "basic" and they would create something more professional (that I actually have in a text). Also stated that the feature I wanted could be integrated into the website (Also in a text). He sent me the paperwork, I paid for it. Now 5 weeks later, I am told I need to pay at least $750 to get the feature I told him I wanted in the beginning. Let me also point out that while they now state that they never knew I wanted those features, they have been working on getting me those features for the last 3 weeks. Only now am I being told that I stated (in an imaginary conversation) that I only wanted a basic page (a downgrade from what I am currently using). I stated that I would pay the extra fee WHEN they have produced a website to my specification that I am satisfied with. I told them I am uncomfortable paying anymore up front when they do not honor their money back guarantee. I have yet to receive a response in regard to this. I had also requested a refund if they could not guarantee a website that had the same aspects as the website I am currently using (per their money-back guarantee if the customer is dissatisfied)....But I'm not getting a refund. Apparently they only refund under very specific circumstances, which is not listed on their website. If you don't want to waste your money, I wouldn't suggest working with them. I also would suggest you check the BBB reviews for this company before proceeding with them. You will see more of the types of complaints there are. I wish I had seen those first.
izabelle hurd
GBBest team ever Eddy, Carlos & the whole team at Designoptimax are very knowledgeable, professional & help me so much. I thought was going to have to do sooo much more research to get all the help & marketing i got with design optimal. Amazing team. Quick responses. I will go them for future updates & additional products.
Ellie
GBExcellent and professional work. Excellent and professional work. Carlos completed the logo for my business and he was able to capture the essence of the design and bring to life. Highly recommend!