Christina James
GBBuyer beware Buyer beware! Never deal with this company. It is a sham. Their website promises a logo and the supporting elements. Once it's created they demand $650-$799 to copyright it. Their web site states that you will own your logo 100% for $70, but they stop talking with you when you will not pay them the $650 that started out to be $799.
Tommy Mccarthy
GBFishGutts CEO and Creator here FishGutts CEO and Creator here, I Like to thank the team for Helping me put all of this together. Also, Mark for always staying in contact during times when Needed. Special thanks to Eddie for really help making the Next piece pop. -T-Mac.
Soren Erricson
CAI think they did a pretty good job of… I think they did a pretty good job of doing what I asked for, but I also think there were some tough conversations to get to the finalized logo. I felt as if I was being told what I wanted rather than me telling what I wanted and receiving it back. I think there could’ve been a bit more listening involved by the logo squad, but all in all we got it figured out. If I could give 4.5 stars I would but other than that everything was great and my logo turned out awesome!
Ashley Hill
GBNot a good experience thus far I recently purchased over $600 in services from Logo Squad, and this has been the most unpleasant customer experience I’ve ever had with any company in my life. Their head of compliance has asked repeatedly for me to take my review down or she will engage her legal department for “defamation”. August 1 update: the compliance officer stopped repeatedly emailing asking me to take my review down. I do not receive the guaranteed response time of 1-2 business days like was guaranteed with my elite package. When the logo files were sent to me, I asked my project manager how each file was to be used. Never received an answer. Because of the inconsistency in communication, I missed their email with my 3D logo. When I went to click the link to the 3D logo, it said the link expired. I wrote them on July 27 asking for the renewed file link, an update on my trademarking and business cards. This morning, august 3 - no answer. I had to email him again. Let me just start by saying that unit has been several months working with this company and I only have a high res logo that was created by another designer from another company (logo squad just put it into high res file format because they wouldn’t give me a refund on any of the money I spent - even services I’ve yet to see the outputs for). Buyer beware - and don’t say I didn’t warn you!! Will update this review when this process has been completed.
Derrick
GBPurchased a logo package Purchased a logo package. Asked them to focus on the logo development and pleased with them not to upsell me as in my industry anything else they offered couldn’t compare in quality with the other companies I dealt with. Two people tried to upsell me immediately after I asked them directly not to. Then even after telling them about what I wanted with the logo I received an email asking what I wanted in the logo. Would just like my money back without any discussions as they stated was their process.