Purchased a logo package Purchased a logo package. Asked them to focus on the logo development and pleased with them not to upsell me as in my industry anything else they offered couldn’t compare in quality with the other companies I dealt with. Two people tried to upsell me immediately after I asked them directly not to. Then even after telling them about what I wanted with the logo I received an email asking what I wanted in the logo. Would just like my money back without any discussions as they stated was their process.

Not a good experience thus far I recently purchased over $600 in services from Logo Squad, and this has been the most unpleasant customer experience I’ve ever had with any company in my life. Their head of compliance has asked repeatedly for me to take my review down or she will engage her legal department for “defamation”. August 1 update: the compliance officer stopped repeatedly emailing asking me to take my review down. I do not receive the guaranteed response time of 1-2 business days like was guaranteed with my elite package. When the logo files were sent to me, I asked my project manager how each file was to be used. Never received an answer. Because of the inconsistency in communication, I missed their email with my 3D logo. When I went to click the link to the 3D logo, it said the link expired. I wrote them on July 27 asking for the renewed file link, an update on my trademarking and business cards. This morning, august 3 - no answer. I had to email him again. Let me just start by saying that unit has been several months working with this company and I only have a high res logo that was created by another designer from another company (logo squad just put it into high res file format because they wouldn’t give me a refund on any of the money I spent - even services I’ve yet to see the outputs for). Buyer beware - and don’t say I didn’t warn you!! Will update this review when this process has been completed.

Want to appreciate your dedication to… Want to appreciate your dedication to satisfaction. Not a single time have you demonstrated any frustration or impatience during the multiple changes I kept coming up with. I thank you for transforming my thoughts into arts. Jeff you’re the best

I thought I approved the final design… I thought I approved the final design for our Logo, got 3 phone calls after wanting me to copywrite. Every time I said no, not at this time. I have ordered checks and still don*t have my logo to complete the order. I finally got someone on the o phone and was asked again to purchase copywrite, I again said not at this time. He said I would get my final logo within the hour. That was over an hour ago. I am very frustrated.

I was referred to Logo Squad by a…Colleague I was referred to Logo Squad by a friend who recently used their services to design a logo. I used them for not only logo design but also submitting for a Trademark. They completed both in just 6 business days. Great turn around for a great price. Edward, my personal contact through it all, was very informative.