Logo Design Flex

2005 EYE Street, Suite 6 - 1 Bakersfield, California, 93301, Bakersfield, United States
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1.95
Based on 20 Reviews

5

20.00%

4

5.00%

3

0.00%

2

0.00%

1

75.00%
About Logo Design Flex

We provide comprehensive and thoughtful digital solutions for individuals and businesses that have proven effective for them. With an experienced team of professionals at your service and a high-level marketing plan, success will be knocking your door!

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LB Photo
GB

Scam, verified with BBB & CA government agencies. Look for yourself To whom it may concern, I have a small photography company named LB Photography in Colorado. I started working with Logo Design Flex in Bakersfield,CA May of 2021. I have some concerns to the legitimacy of "Logo Design Flex" that I wanted to bring to your attention. I wanted a logo ($245) and Carl Dsouza and Cynthia Williams were assigned to me. Carl upsold me on a website for $500. The "receipts" I was provided didn't actually say what I purchased, or any other details about their product, only referenced a random "invoice number" of which I was never provided and actual invoice, only the amount charged and to random "merchants" like "Animation Design Shop" and "innovativepenmanship.com". They did deliver on the logo, but not the website. I requested that they refund me the money on August 14, 2021 in an email to Cynthia and Carl. They did not respond and I didn't hear anything when I tried to contact Carl several times on the phone. I started digging and went to the California Secretary of State website and tried to perform a business name search for "Logo Design Flex" and came up with nothing. I also searched for "Animation Design Shop" and "innovativepenmanship.com" and came up with nothing. I searched the Better Business Bureau and couldn't find a thing about them. But on the Logo Design Flex website, they look really established saying "4,000 projects done" and "3,800 Happy Clients" and they appear to represent service to IBM, Nintendo, P&G, Mashable. I followed links posted in the website for: Bark: /en/us/company/logo-design-flex/eVLNo/ Youtube: /channel/UCi1G1TL5rkz8OURCvPGmr3A (0 video) Pintrest: /logodesignflex (nothing posted) I started to believe this whole thing was a scam as nothing had credibility and I wrote off the $500 as a loss. I searched around some more and found Mesh Cowork at 2005 Eye Street in Bakersfield. Finally a legitimate company. Finally on November 3rd I got a call from Kevin Pearce Senior Project manager and Marketing Head of Logo Design Flex. I told him my concerns that I hadn't heard from anyone, thought it was a scam, and wanted my money back. He said he can't refund me, and that they "had to fire Carl and the team and 100 other project managers". Also that Kevin was trying to get all the accounts caught up and that is why nobody got back to me. When I talked with Kevin about my concerns of the "receipts" looking weird, he asked me what I wanted and typed an email to me while on the phone saying what I had purchased, but nothing official looking like you would expect when you purchase something online from someone you don't know. Example, when you buy something from an online retailer, they show you in writing exactly what you're purchasing, how much taxes were paid, how to refuse service if you're not happy, satisfaction guarantee, what to expect, etc to build trust and confidence. Nothing of that nature has been provided. He did tell me, "if this is a scam, why would I be calling you back?" I understand that argument too, so I proceeded to give him $360.00 for someone to write content for the website, in 2 payments. First payment was $200 for "invoice 36773" ( no invoice of that # provided) to "Animation Design Shop" on 11.3.21. He did however send and Invoice in a separate email numbered "Invoice # 021031793". The Second Payment was 11.17.21 for $160.00 with an "invoice Id# 37588" to "designweblogic.com" , but no follow up invoice to show that the service was fully paid or that they collected taxes. Do a "Business Search" on the Better Business Bureau website for "Logo Flex Design", you'll see my complaint filed and that they never replied. As you can see they currently have a "F" rating and more negative reviews with people having experiences just like here. I asked why they don’t have any content on their Youtube and Pinterest pages. Reply was “to show credibility” by having accounts, but no content. They keep deferring me to somebody else who continues to try to upsell me on services. I also looked them up on BBB recently and now it says they’re address is in “Lemon Grove, CA” as of 1.23.21, so it appears they are moving around. Also recently checked on California Secretary of State website and they are still not registered. I spoke with the Bakersfield, CA Treasury/ Permits department and they were not registered to do business in Bakersfield. This is not a legitimate company, if I could put more in here I would.

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Amoy O'Connor Steele
GB

My rep Oscar is the best My rep Oscar is the best. For my start-up company he provided the excellent service that was needed to get my website and social media presence up and running. I would definitely record Logo Design to others. Keep up the great work that you are doing. Thank you. Amoy O'Connor-Steele Major Sanitizing and Disinfecting Services LLC

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Anon
GB

This company is the worst I have ever… This company is the worst I have ever worked with , hidden charges, unpleasant staff, poor response time, harassing calls and txt msgs demanding I remove my review, and the list goes on. Most recently ,since I won’t respond to their harassing calls anymore they reached out to trust pilot and claimed I was a fake review in hopes my review would be removed, jokes on y’all, I kept proof including screenshots and emails of having worked with y’all. Logo design flex, LEAVE ME ALONE!! If you all are going to have poor service be ready for poor reviews. Stop harassing people and being shady.👍

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Tim Briand
CA

There is a group of companies that are… There is a group of companies that are all connected - Citrus Logo Design, Citrus Web design I seen the name Carl desouze mention in a post - he was the guy that screwed me at citrus logo - they said they fired him I wish I never dealt with these guys they screwed my from the start 1500 USD for logo and media progam

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Moses Malone
GB

Working with Alex Martin Working with Alex Martin, was an enjoyable and pleasant experience. He took the time to understand my needs and he provided the best website for my business. I will definitely recommend him if you are looking for a company to design & develop the perfect website for your company or business. Thank you, Alex Martin and I look forward to working with you again!

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