Awesome customer service Awesome customer service, helpful, and great communication either with email or phone call.

The fact that I don't have to worry… The fact that I don't have to worry about when or what things are done is great. I know everything will be handled properly and on time.

The Best Student Loan Processing Company! Throughout the years, whenever I've had to reach out to EDAPT, I always experienced great and caring customer service. I always felt that the reps genuinely wanted to help me. I never felt like a number. Everything was always explained clearly. In many ways, EDAPT for me was a saving grace as they truly helped me to navigate the often cumbersome and confusing student loan repayment processes, as well as saved me a lot of anxiety and duress over managing my finances.

Consistent and Responsive What made my experience great is that the representative I had was always consistent and responsive. She made sure to respond in a timely manner to any questions or concerns I had. I would not have known what to do to make this happen but EDAPT USA's representatives took great care of what needed to be done to make things move forward. They were patient, professional and informative. I am more than thankful and grateful!

Honest and consistent communication Honest and consistent communication. Edapt was there to help me when I didn’t have any idea what to do. They stayed with me to the end, and even when my program was done and my loan balance paid off, they were still polite, and explained the process. It was not just about the money for them, they truly care about helping their clients.