My order was carefully packed and… My order was carefully packed and shipped in a timely fashion. Everything was perfect and as ordered. Customer service was excellent and my questions answered in a timely manner. I will order again without hesitation.

Ordering from your company is very… Ordering from your company is very easy.. you never disappoint us. Fast delivery.. and the little extras that you included in our order is much appreciated. Thank you.

Poor customer experience My experience with the dark matter team was less than enjoyable both at the New England saltwater fishing expo and during the purchase of my rod. I wanted a custom rod but was pushed towards the IO. I'm not happy with it bc it is not what I wanted but I figured I'd give it a shot because dark matter has a good reputation. I'm sure it will do it's job but I don't think I would purchase another dark matter rod in the future.

These guys are always helpful These guys are always helpful. I'm a fishing guide and have always been more then satisfied with the gear I have ordered from them. It gets here quickly and they stand behind their products. Just got a Daiwa Saltiga. What a great reel.

Details matter at J and H! I ordered 5 four-packs of Tsunami Holographic Swim Shads. They were hard to find in stock in the Pearl/Spot, but J and H had them, and at a decent price. They arrived quickly, but had changed to three packs this year. So, J and H sent me 7 three-packs, in order to accommodate my full order..and I got one shad for free, since that totalled 21 lures! Great job paying attention to the details and not leaving me with the short end of the stick in the process! Thanks!