prompt solutions and great fixes I initially was peeved that I was consistently being charged for the service, but wasn't actually using it at the time. I was on an autopay that i didn't recall selecting but didn't really think they were charging me because i NEVER logged on. As soon as help chat came up to ask how they could help, i mentioned my issue. Eva (my chat host) suggested adding additional downloads and taking my account off, autopay. I was super happy with this solution, though of course i will probably sign up for more downloads when i run out, because i obviously like having access to slideteam when i need it! I take full responsibility for not canceling or stopping autopay, but i truly appreciate Eva and SlideTeam coming up with a solution that still allowed me access and the choice to not be on autopay.

Great corporate presentation and Graphics Slideteam prepared a great corporate presentation for us in a very short period of time after another designer could not delivered for us. What I like the most was the process they used to discuss expectations and layout for the design, their clarity on what was expected and the fact they delivered 3 different design concepts to select from in less than 48 hrs. Also, was very impressed on how prompt they were to revise the changes we requested and give us alternatives and options along the way. I will work with them again!!

Ana's support was just super fast and… Ana's support was just super fast and convenient. THANK YOU SO MUCH!

WARNING!! AutoRenewal Automatically Turned On for all purchases! Just a huge warning for customers. I found their products to be good but I did not read the long terms/conditions (who does) which apparently included an autorenewal. I noted the renewal charge and on that same day contacted Customer Support. Here's their response: "We do not offer refunds for renewals as our money-back guarantee only applies to initial purchase made within 7 days."....it goes on..."I have received authorization for a refund of $112 [of $229], and I can proceed with processing it." Wow! How gracious of them. You can imagine how I responded.

…no possible to get refund as it is promised I wanted to have already prepared presentation but webpage only offers templates. I asked to get refunds but no one replying to me regarding my request.