simplicity and ease of use -

Very easy to use Very easy to use. High quality. Good customer experience.

Fast and courteous support for my… Fast and courteous support for my issue. I appreciated the prompt response.

NON-RESPONSIVE AND CLUTTERED SITE I tried ISSUU but found the site was far from intuitive. As it was days ago, and in this busy world I find it hard to remember what I had for breakfast. I do remember the site navigation was beyond my mid-level computer skills and given that I gave up trying to make property changes (2 page to 1 page display), something I would have thought would have been a breeze. REFUND More importantly, when I tried to request a REFUND the same day of purchase, niente, nada, rien, nothing. I finally had to initiate a disputed transaction via my credit card company. This is not what I expect from a digital company in this day and age. It was not an experience that I enjoyed. The app may be very good, I won't dispute that and maybe I was having a bad hair day...but I am still waiting to hear the final outcome of my refund. ONE STAR...that is the lowest category reviews can be listed. I am sure others will find the application very worthwhile...one thing can be said...it is fast in producing digital results....but that's it.

Hassle-Free Refund Process I recently had a positive experience with the customer service team. I have mistaken my subscription plan and asked for help to switch subscriptions and requested a refund for the price difference. Sara from the customer service team promptly responded to my email and efficiently processed the refund. Not only did Sara assist me with the refund, but she also ensured that my subscription plan was adjusted according to my preferences. I appreciate the responsiveness and professionalism demonstrated by customer service.