Creatives delivering a NEGATIVE ROI - AVOID (Update: 21/March): Despite renewed communication ads are continuing to fail to perform as promised - we are currently encountering 200% INCREASE in cost per lead after using their new ads (i.e. The Draw Shop's ad creatives are performing worse than what we were using previously) Qualitatively, The Draw Shop presents some great-looking ads, however when initially working with them they've promised a 2x improvement in cost of leads for our business. After working with them, the client success manager that I originally had has switched jobs within 3 months of working with them. Once the VSL was delivered, the new client success manager has a terrible set of availabilities - in order to communicate with them, you need to 'book a time' - except the times available are between 4am - 8am. A 4-hour block of availabilities on most days, at hours that probably don't suit most people. Also found the new client success manager to be much harder to work with than the previous one - which feels like a bait and switch. The worst thing is that the ads with new creatives have actually performed worse than our original. I've tried getting them to solve, in which case they penned a list of suggested changes, where almost none makes sense to implement (and our current media buyers agree on this). Hopefully they reach out after this and resolve this (in which case i'm more than happy to review this and readjust my rating), but otherwise would strongly recommend looking elsewhere - really shocking experience so far and has consumed a lot more of my time than originally budgeted which doesn't match what other people have been writing on here.

Quality final product The Draw Shop delivered a quality final product and were a pleasure to work with. They were very patient with us as we plodded through decisions, wicked fast with deliverables, intuitive with their edits, and they stuck to their end of the bargain. A couple things that might cause someone to have reservations: 1) We communicated through Basecamp instead of phone/video calls. 2) Cost seems to be on the higher side. That being said, would definitely work with them again.

Wonderful Experience Start to Finish The process was smooth from start to finish, and the whole Draw Shop team really listed to and responded to our feedback throughout. The videos turned out wonderfully, and should be very helpful in our recruiting process.

These guys know how to deliver! These guys know how to deliver! I loved working with The Draw Shop. We spend over $60k/mo-$90k/mo on ads so we needed a professional job done - they delivered in spades. They are a well-oiled machine. Very methodical. GREAT communication. Fast, and most of all - they produce results! They cut our appointment costs by over 30% at scale (reducing appointment cost is simple to do when you're only spending $100-$500/day. But trying doing it at high scale is hard). I cannot recommend The Draw Shop enough.

Product seemed awesome Product seemed awesome. Staff was friendly. Pricing did not match the FAQs which was disappointing. Ultimately we have to go another direction for now due to pricing. Will consider you guys in the future.