Facebook Tracking I requested some information how to set up facebook tracking, the guys was very patient in helping me with the right information

Awesome Service with Over-the-Top Support I've been a ClickMagick customer for 1.5+ years and I've been in the digital marketing space for over 20 years, so I've used a LOT of tools and services in that time. While I don't write a lot of reviews, ClickMagick easily deserves one. Not only is their tool highly flexible, with easy-to-read reports that I actually trust (which is critical for tracking results!)...but their support team is one of the absolute BEST I've ever experienced. They are insanely reponsive, with detailed answers, and they take time to actually make sure your issue is resolved. And if you've got a unique integration? No worries! They help you get it all sorted out! I've been especially impressed by James who has helped me many times. But ALL of their team is there and ready when needed. It's rare to find an awesome tool AND awesome "bend over backwards" support, but with ClickMagick it exists! Thank you for the great experience, ClickMagick! :)

I have used the ClickMagick help ticket… I have used the ClickMagick help ticket system several times and I have to say they have been Fantastic! They have been very quick to respond and provided me with whatever it is I needed mostly during the first contact. If I needed a second contact or I had questions on their respond they again are very quick to respond and help me out. All the people at the help line are Great and I have enjoyed working with them.

Responsive and helpful The team were very quick to identify a missed step in setting up the tracking system. I got a very quick response and they were able to identify the exact step I needed to take to rectify my problem.

My requests was not 100% answered but good enough. The response to my requests was not 100% direct. I got the gist of the response sent my way. I would love to see there be a focus for customer care departments ensure client inquiries replies be direct. If something cannot be directly addressed, then they should so. As always, customers love it when servicers provide more than expected. In my case the root of my inquiry was not address but the response was enough to suffice the general issue.