Elyse Peterson
GBI received a quick review with step by… I received a quick review with step by step instructions. They were very nice and never made me feel dumb for asking lots of questions!
Tamika Johnston
AUAlways prompt and clear support Really prompt and great support as always!
tom
AUGreat tracking tool Great tracking tool, and fast support.
Rodney F
GBExceptional support for a complicated but very useful product I have been using ClickMagick for about 5 months now and in the past month or two I have raised support tickets with them three times. Nothing wrong with the product or how well it worked; I just didn't understand some points about how to configure and use the product. All three times they responded within a day (usually within a few hours) with either a coherent and helpful answer or a request for more information. One time they asked for the URL to my landing page and when I sent it back to them the agent debugged my webpage for me and and then sent me back the changes I needed to make and why. Another time the agent wrote back asking for some information about the URL that GoogleAds was using as the response to a click and included instructions for how to configure GoogleAds to tell me that information; I hadn't known that I could even do that. I didn't even need him to do anything else as it was obvious then what was wrong. Both in terms of timeliness and the thouroughness of the responses this is a level of customer support that I have rarely experienced in a software product.
Ndiriraro Kauari
NAAd account problems-Solved! I had problems on my ads account that took me days unresolved, ClickMagick support assisted me within the hour. Very helpful indeed! I would highly recommend ClickMagick to ay online business owners out there.