Elyse Peterson
GBI received a quick review with step by… I received a quick review with step by step instructions. They were very nice and never made me feel dumb for asking lots of questions!
Linda from Reston, VA
GBSuper Fast Responses, Always On Point ClickMagick responses have been lightening fast. I work nights and have gotten replies almost immediately to hard questions in the very wee hours of the morning. The two people I've "met" so far show a lot of humanity, humor and compassion, in addition to knowing their stuff. I love them! Thank you Sagar and Isaiah!
Enoc Campista
GBMy requests was not 100% answered but good enough. The response to my requests was not 100% direct. I got the gist of the response sent my way. I would love to see there be a focus for customer care departments ensure client inquiries replies be direct. If something cannot be directly addressed, then they should so. As always, customers love it when servicers provide more than expected. In my case the root of my inquiry was not address but the response was enough to suffice the general issue.
Rebekah Hindle
AUResponsive and helpful The team were very quick to identify a missed step in setting up the tracking system. I got a very quick response and they were able to identify the exact step I needed to take to rectify my problem.
Music Lover
GBAwesome Service with Over-the-Top Support I've been a ClickMagick customer for 1.5+ years and I've been in the digital marketing space for over 20 years, so I've used a LOT of tools and services in that time. While I don't write a lot of reviews, ClickMagick easily deserves one. Not only is their tool highly flexible, with easy-to-read reports that I actually trust (which is critical for tracking results!)...but their support team is one of the absolute BEST I've ever experienced. They are insanely reponsive, with detailed answers, and they take time to actually make sure your issue is resolved. And if you've got a unique integration? No worries! They help you get it all sorted out! I've been especially impressed by James who has helped me many times. But ALL of their team is there and ready when needed. It's rare to find an awesome tool AND awesome "bend over backwards" support, but with ClickMagick it exists! Thank you for the great experience, ClickMagick! :)