debbie
NZClick magic help Sagar is always very helpful and patient with my questions
Enoc Campista
GBMy requests was not 100% answered but good enough. The response to my requests was not 100% direct. I got the gist of the response sent my way. I would love to see there be a focus for customer care departments ensure client inquiries replies be direct. If something cannot be directly addressed, then they should so. As always, customers love it when servicers provide more than expected. In my case the root of my inquiry was not address but the response was enough to suffice the general issue.
Elyse Peterson
GBI received a quick review with step by… I received a quick review with step by step instructions. They were very nice and never made me feel dumb for asking lots of questions!
Christian Zakariassen
NOThe best one out there The best one out there, hands down. Their support staff is so knowledgeable, always comes up with a good solution, and are super quick to reply. The interface is super easy to use and data is presented in a really favorable way. Nothing but good words to say of my experience.
Rodney F
GBExceptional support for a complicated but very useful product I have been using ClickMagick for about 5 months now and in the past month or two I have raised support tickets with them three times. Nothing wrong with the product or how well it worked; I just didn't understand some points about how to configure and use the product. All three times they responded within a day (usually within a few hours) with either a coherent and helpful answer or a request for more information. One time they asked for the URL to my landing page and when I sent it back to them the agent debugged my webpage for me and and then sent me back the changes I needed to make and why. Another time the agent wrote back asking for some information about the URL that GoogleAds was using as the response to a click and included instructions for how to configure GoogleAds to tell me that information; I hadn't known that I could even do that. I didn't even need him to do anything else as it was obvious then what was wrong. Both in terms of timeliness and the thouroughness of the responses this is a level of customer support that I have rarely experienced in a software product.