Julian Spector
GBClickMagick ClickMagick's support team is amazing! My course instructions were outdated because of a Google UI change, and I got stuck setting up my paid ads campaign. Thankfully, Troy at ClickMagick hopped on a Zoom call and helped me walk through everything. He was super friendly and patient, and I was up and running in no time. Five stars!
Rodney F
GBExceptional support for a complicated but very useful product I have been using ClickMagick for about 5 months now and in the past month or two I have raised support tickets with them three times. Nothing wrong with the product or how well it worked; I just didn't understand some points about how to configure and use the product. All three times they responded within a day (usually within a few hours) with either a coherent and helpful answer or a request for more information. One time they asked for the URL to my landing page and when I sent it back to them the agent debugged my webpage for me and and then sent me back the changes I needed to make and why. Another time the agent wrote back asking for some information about the URL that GoogleAds was using as the response to a click and included instructions for how to configure GoogleAds to tell me that information; I hadn't known that I could even do that. I didn't even need him to do anything else as it was obvious then what was wrong. Both in terms of timeliness and the thouroughness of the responses this is a level of customer support that I have rarely experienced in a software product.
Treena
GBLove the pause feature ... I am new to the internet marketing space with so much to learn. In this new endeavor I have a few questions as expected and Clickmagick has addressed and answered them quickly and precisely. One of the features I am enjoying is pausing my account since I haven't surrendered full time to internet marketing but working to get there. The pause feature helps to minimize the stress concerning lost data in building your network and when you unpause you pick up where you left off. Awesome I say!
Amer
GBClickMagick is a great tool with fabulous support ClickMagick is a great tool, but even better is their fantastic support team. When my course materials didn't match the current Google interface, I got confused setting up my paid ads. The guys at ClickMagick were awesome! They offer live chat support, but I went the extra step and booked a screen-sharing session with a specialist named Troy. He cleared everything up and got my campaign on track. Highly recommend ClickMagick for anyone who wants powerful tracking with top-notch help!
Music Lover
GBAwesome Service with Over-the-Top Support I've been a ClickMagick customer for 1.5+ years and I've been in the digital marketing space for over 20 years, so I've used a LOT of tools and services in that time. While I don't write a lot of reviews, ClickMagick easily deserves one. Not only is their tool highly flexible, with easy-to-read reports that I actually trust (which is critical for tracking results!)...but their support team is one of the absolute BEST I've ever experienced. They are insanely reponsive, with detailed answers, and they take time to actually make sure your issue is resolved. And if you've got a unique integration? No worries! They help you get it all sorted out! I've been especially impressed by James who has helped me many times. But ALL of their team is there and ready when needed. It's rare to find an awesome tool AND awesome "bend over backwards" support, but with ClickMagick it exists! Thank you for the great experience, ClickMagick! :)