Support is nonexistent Support is nonexistent, I've tried several ways to get in touch with them and I get no response. I was able to buy sms credits, but they require you to contact support to be able to buy a number, not standard for SAS apps, but I would be ok with it, IF ANY of the options to contact support ACTUALLY WORKED. Now I have $25 worth of SMS credits with no way to use them! *Edit I was finally able to contact them through the email listed in this Trustpilot profile, so I've bumped my rating up to 3 stars.

"I have been using SMSit.ai for my… "I have been using SMSit.ai for my business and have been extremely satisfied with the service. The platform is easy to use and allows me to send unlimited bulk SMS messages, which has been essential for keeping in touch with my customers. The team at SMSit.ai is also very responsive and helpful, and have provided excellent support whenever I have had questions or needed assistance. I highly recommend SMSit.ai for anyone in need of a reliable and convenient platform for sending bulk SMS messages.

This SMS platform is truly exceptional This SMS platform is truly exceptional. It offers a comprehensive range of features, including sending SMSes, conducting polls, utilizing QR codes, and creating fully automated campaigns. What makes it truly remarkable is the high impact of text messages - people rarely miss them, unlike social media posts, emails, or Google ads. I highly recommend this platform for its effectiveness in reaching your audience.

Tons of Value and Opportunity I initially became a customer of their video solution that creates interactive videos and video funnels. Due to how well the video platform performs, I wanted their SMS solution and became a customer. I know it sounds cliche, but I am BLOWN AWAY by how Henry and his amazing team can pack so much value into a platform in a logical and CLEAN way. Secondly, the tools work well. I have never been a fan of all-in-one type tools, so for me this is shocking. The customer service is amazing. Although the company is fairly new there have been some miscommunication at times with their customers (growing pains). Much respect goes to them for going the extra mile for their customers by addressing their concerns while continuing to update us about the progress as they develop to make the platform even better. I look forward to sub-accounts and the team section being fully functional in order to realize the full value of this wonderful platform in my business.

SMSIT must have tool with GHL I have been using the smsit app for the past 3-4 months mainly for the GHL integration feature and I have to say it’s phenomenal! my business has been thriving even more because of this tool and I am saving a small fortune on sms fees thanks to this app. Recently the company had some updates causing a slight disruption of service and in full transparency a headache from hell trying to resolve it. Within a few days the headache was resolved and support was there when needed everything is running even better then before with more bells and whistles. Would highly recommend this app to anyone