Helpful to a fault! I'm writing to let anyone who needs to know what a great and helpful employee works at the ODJFS. His name is Paul, employee ID #1398. My case became an entangled issue. After trying for weeks to get through to a human being to try to straighten it all out, I waited for 1 1/2 hours, determined to get to an operator. Paul answered the phone and I could not believe the enthusiasm to solve my situation. We were on the phone together for another 1 1/2 hours! He could not have been more diligent if he tried! Just an outstanding effort to cut through my issues and finally get the ball rolling on my claim. Thank you Paul!! You are a credit to your peers!!!!

Great customer service from Chris (S)… Great customer service from Chris (S) 18511 He was so helpful & knowledgeable about my unemployment benefits that, I have been waiting on forlast10 weeks, just very great full there is good working people out there they care about others!! This world needs more of this great individual in it! Thanks again, Tracy

Rachel was Awesome! On 4/12/21 at approximately 2pm, I called about some ongoing issues I have been having with unemployment in ohio. The agent who answered my call was Rachel ID: 17636. She was awesome!! She listened to me, she was SO helpful, she was the sweetest lady. She figured out what the issue was, and took Immediate action to fix it. She was just so pleasant to talk to, I almost didn't want to hang up. She just made my whole day better!

After receiving an E-Mail from Ohio… After receiving an E-Mail from Ohio unemployment services.com I tried 3times in as many days to find out why I could not log on to the site to check the status of my claim. Miss Marsha U. with her patience, perseverance, and dedicated research was able to locate the reason and relieve me of my anxiety and corrected the problem. Thank GOD for loyal employees such as her. Thanks again, Miss Marsha U.

Thanks Julie M! To Julie M, I am so grateful for your patience and the information gained from you. This is my first time having to deal with something of this nature and it’s very frustrating when one is ignorant to all the rules and regulations. Again I thank you so much for helping me get to get through this process with a little more faith.