Direct Interactions

701 5th Ave. #4250, 98104, Seattle, United States
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4.80
Based on 20 Reviews

5

95.00%

4

0.00%

3

0.00%

2

0.00%

1

5.00%
About Direct Interactions

We help customer-obsessed organizations deliver outstanding customer service with our highly skilled, emotionally intelligent, distributed workforce. From Disaster Response to 211 Support, we offer cost-effective cloud-based customer service solutions that easily adapt to capacity surges. Our US-based workforce of customer service experts prioritize accuracy and empathy on every call to our citizens in need.

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Kate Howard
GB

Good company to work for Training is great ! The staff are always upbeat and positive, and a message away if you ever need help.

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Elizabeth Roberts
GB

This company has bad manners, don't waste your time applying for a job here! Horrible experience I applied for a job there doing something I have done for over 20 years. More than qualified. Had a 30 minute phone interview with 'Connie' that went well. 5 minutes later I got an auto responder canned email from an unmonitored email box saying I wasn't qualified. Don't waste your time applying there. They probably treat employees badly the same way they were rude to me.

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Ruth Rodgers
GB

I spoke with Jessi (employee #1282)… I spoke with Jessi (employee #1282) today.l She is employed with Ohio Unemployment. I have never had a nicer experience with an employee. She listened patiently and helped me immensely with my problem. Everyone should take a lesson from her on how to deal with people, especially elderly, to make them feel important and comfortable.

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Cori Brunen
GB

I spoke with Rusti yesterday and she… I spoke with Rusti yesterday and she was a very sweet person who helped me as best as she could I then spoke with Cliff today and he was also very sweet and explained to me what needed to be done! I have had nothing but great experiences with all the agents I have spoke with since day one thank you for all you have done!

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Amber Rose Wilson
GB

I spoke with Danielle ( 689374 )today… I spoke with Danielle ( 689374 )today from Ohio unemployment office . She was absolutely amazing from the warm greeting to filling out the application everything about her phone call was great . She also gave me some really good information about work from home jobs . I usually dread calling unemployment but she really made the whole process a lot better . Thanks again Danielle !! I hope you see this one day & get to see how your kindness really made my day . !

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