I spoke with a representative from Ohio… I spoke with a representative from Ohio unemployment office today and I must say she was so kind and helpful. Her manner was so calm and refreshing in a time that has been filled with so much uncertainty, chaos and anger. I thank you from the bottom of my heart Dannielle #689374 and yes I asked if there was a place I could reach out and give her a review. She was that good! People like you give us hope in a world of uncertainty.

pleased customer I was extremely pleased with the expertise of JFS employees Danielle and Vonetta provided for me today. Not only were they both very helpful, they were caring professionals. I appreciate all they did to work with me as I navigated an extension for my unemployment benefits. Please commend them for a job well done. Thank you

Thanks Julie M! To Julie M, I am so grateful for your patience and the information gained from you. This is my first time having to deal with something of this nature and it’s very frustrating when one is ignorant to all the rules and regulations. Again I thank you so much for helping me get to get through this process with a little more faith.

Rachel was Awesome! On 4/12/21 at approximately 2pm, I called about some ongoing issues I have been having with unemployment in ohio. The agent who answered my call was Rachel ID: 17636. She was awesome!! She listened to me, she was SO helpful, she was the sweetest lady. She figured out what the issue was, and took Immediate action to fix it. She was just so pleasant to talk to, I almost didn't want to hang up. She just made my whole day better!

Today I spent 2 hours on the phone… Today I spent 2 hours on the phone with unemployment . I want to say how great full I was that Saundera Bearden was on the phone with me this morning she was so kind, has great personality and listen to what I needed help with and told me how and what I needed to do right so I could hopefully get the money i am owed so I can move forward in my life for my family. She also brought to my attention about a couple more website that could or would help my family. In conclusion i would like to thank Saundera and you guys alot. Thanks again from Kerry&Alonzo