pleased customer I was extremely pleased with the expertise of JFS employees Danielle and Vonetta provided for me today. Not only were they both very helpful, they were caring professionals. I appreciate all they did to work with me as I navigated an extension for my unemployment benefits. Please commend them for a job well done. Thank you

A satisfied customer I spoke with a Ms Danielle Ayers (from North Carolina) this morning in regards to unemployment assistance being put on hold. To my surprise after waiting nearly a half our to speak with someone,my call was disconnected.Ms Ayers not only called ME back,but she did it TWICE! Her attitude was great end her customer service was above and beyond.

Thanks Julie M! To Julie M, I am so grateful for your patience and the information gained from you. This is my first time having to deal with something of this nature and it’s very frustrating when one is ignorant to all the rules and regulations. Again I thank you so much for helping me get to get through this process with a little more faith.

I spoke with Jessi (employee #1282)… I spoke with Jessi (employee #1282) today.l She is employed with Ohio Unemployment. I have never had a nicer experience with an employee. She listened patiently and helped me immensely with my problem. Everyone should take a lesson from her on how to deal with people, especially elderly, to make them feel important and comfortable.

I spoke with a representative from Ohio… I spoke with a representative from Ohio unemployment office today and I must say she was so kind and helpful. Her manner was so calm and refreshing in a time that has been filled with so much uncertainty, chaos and anger. I thank you from the bottom of my heart Dannielle #689374 and yes I asked if there was a place I could reach out and give her a review. She was that good! People like you give us hope in a world of uncertainty.