Direct Interactions

701 5th Ave. #4250, 98104, Seattle, United States
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4.80
Based on 20 Reviews

5

95.00%

4

0.00%

3

0.00%

2

0.00%

1

5.00%
About Direct Interactions

We help customer-obsessed organizations deliver outstanding customer service with our highly skilled, emotionally intelligent, distributed workforce. From Disaster Response to 211 Support, we offer cost-effective cloud-based customer service solutions that easily adapt to capacity surges. Our US-based workforce of customer service experts prioritize accuracy and empathy on every call to our citizens in need.

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Matt Brock
GB

After receiving an E-Mail from Ohio… After receiving an E-Mail from Ohio unemployment services.com I tried 3times in as many days to find out why I could not log on to the site to check the status of my claim. Miss Marsha U. with her patience, perseverance, and dedicated research was able to locate the reason and relieve me of my anxiety and corrected the problem. Thank GOD for loyal employees such as her. Thanks again, Miss Marsha U.

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Darlene Plante Levesque
GB

I spoke with a representative from Ohio… I spoke with a representative from Ohio unemployment office today and I must say she was so kind and helpful. Her manner was so calm and refreshing in a time that has been filled with so much uncertainty, chaos and anger. I thank you from the bottom of my heart Dannielle #689374 and yes I asked if there was a place I could reach out and give her a review. She was that good! People like you give us hope in a world of uncertainty.

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Kerry Bonsell-Pleise
GB

Today I spent 2 hours on the phone… Today I spent 2 hours on the phone with unemployment . I want to say how great full I was that Saundera Bearden was on the phone with me this morning she was so kind, has great personality and listen to what I needed help with and told me how and what I needed to do right so I could hopefully get the money i am owed so I can move forward in my life for my family. She also brought to my attention about a couple more website that could or would help my family. In conclusion i would like to thank Saundera and you guys alot. Thanks again from Kerry&Alonzo

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Ruth Rodgers
GB

I spoke with Jessi (employee #1282)… I spoke with Jessi (employee #1282) today.l She is employed with Ohio Unemployment. I have never had a nicer experience with an employee. She listened patiently and helped me immensely with my problem. Everyone should take a lesson from her on how to deal with people, especially elderly, to make them feel important and comfortable.

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Kate Howard
GB

Good company to work for Training is great ! The staff are always upbeat and positive, and a message away if you ever need help.

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