Rachel was Awesome! On 4/12/21 at approximately 2pm, I called about some ongoing issues I have been having with unemployment in ohio. The agent who answered my call was Rachel ID: 17636. She was awesome!! She listened to me, she was SO helpful, she was the sweetest lady. She figured out what the issue was, and took Immediate action to fix it. She was just so pleasant to talk to, I almost didn't want to hang up. She just made my whole day better!

I spoke with Rusti yesterday and she… I spoke with Rusti yesterday and she was a very sweet person who helped me as best as she could I then spoke with Cliff today and he was also very sweet and explained to me what needed to be done! I have had nothing but great experiences with all the agents I have spoke with since day one thank you for all you have done!

Ohio Unemployment Workers Ohio Unemployment Workers I have been dealing with your people since March on and off. Recently I have been mandatory layoff due to Covid-19. If I could send flowers to your people who have helped me I would. Every person has been amazing patient and friendly in helping me through break on claims to pay held. I want to say Thank You. The people are great and have no realization how wonderful they all are Roberta Fechner

Latreeva the great!! I want to share with you an exceptional phone experience I had with a person named Latreeva, who responded to a phone call made to the Ohio bureau of unemployment. These are difficult times for all of us due to the pandemic and the high unemployment effecting so many people. She was extremely knowledgeable, patient and a very pleasant person to interact with. How refreshing it is to speak with such a friendly person who herself may be dealing with stress of her own. In closing, this is the type of person who will give "customer service" a great name. Thanks so much, Traci

Good company to work for Training is great ! The staff are always upbeat and positive, and a message away if you ever need help.