I spoke with a representative from Ohio… I spoke with a representative from Ohio unemployment office today and I must say she was so kind and helpful. Her manner was so calm and refreshing in a time that has been filled with so much uncertainty, chaos and anger. I thank you from the bottom of my heart Dannielle #689374 and yes I asked if there was a place I could reach out and give her a review. She was that good! People like you give us hope in a world of uncertainty.

pleased customer I was extremely pleased with the expertise of JFS employees Danielle and Vonetta provided for me today. Not only were they both very helpful, they were caring professionals. I appreciate all they did to work with me as I navigated an extension for my unemployment benefits. Please commend them for a job well done. Thank you

Good company to work for Training is great ! The staff are always upbeat and positive, and a message away if you ever need help.

I spoke with Jessi (employee #1282)… I spoke with Jessi (employee #1282) today.l She is employed with Ohio Unemployment. I have never had a nicer experience with an employee. She listened patiently and helped me immensely with my problem. Everyone should take a lesson from her on how to deal with people, especially elderly, to make them feel important and comfortable.

Latreeva the great!! I want to share with you an exceptional phone experience I had with a person named Latreeva, who responded to a phone call made to the Ohio bureau of unemployment. These are difficult times for all of us due to the pandemic and the high unemployment effecting so many people. She was extremely knowledgeable, patient and a very pleasant person to interact with. How refreshing it is to speak with such a friendly person who herself may be dealing with stress of her own. In closing, this is the type of person who will give "customer service" a great name. Thanks so much, Traci