Today I spent 2 hours on the phone… Today I spent 2 hours on the phone with unemployment . I want to say how great full I was that Saundera Bearden was on the phone with me this morning she was so kind, has great personality and listen to what I needed help with and told me how and what I needed to do right so I could hopefully get the money i am owed so I can move forward in my life for my family. She also brought to my attention about a couple more website that could or would help my family. In conclusion i would like to thank Saundera and you guys alot. Thanks again from Kerry&Alonzo

pleased customer I was extremely pleased with the expertise of JFS employees Danielle and Vonetta provided for me today. Not only were they both very helpful, they were caring professionals. I appreciate all they did to work with me as I navigated an extension for my unemployment benefits. Please commend them for a job well done. Thank you

A satisfied customer I spoke with a Ms Danielle Ayers (from North Carolina) this morning in regards to unemployment assistance being put on hold. To my surprise after waiting nearly a half our to speak with someone,my call was disconnected.Ms Ayers not only called ME back,but she did it TWICE! Her attitude was great end her customer service was above and beyond.

Samantha Slade is outstanding Samantha Slade is outstanding. Extremely knowledgeable, personable, helpful with an outstanding disposition. She took care of my claim needs and was very patient through all of my questions. I recommend her to anyone. Not just five star, a whole constellation. SAZ

Helpful to a fault! I'm writing to let anyone who needs to know what a great and helpful employee works at the ODJFS. His name is Paul, employee ID #1398. My case became an entangled issue. After trying for weeks to get through to a human being to try to straighten it all out, I waited for 1 1/2 hours, determined to get to an operator. Paul answered the phone and I could not believe the enthusiasm to solve my situation. We were on the phone together for another 1 1/2 hours! He could not have been more diligent if he tried! Just an outstanding effort to cut through my issues and finally get the ball rolling on my claim. Thank you Paul!! You are a credit to your peers!!!!