Direct Interactions

701 5th Ave. #4250, 98104, Seattle, United States
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4.80
Based on 20 Reviews

5

95.00%

4

0.00%

3

0.00%

2

0.00%

1

5.00%
About Direct Interactions

We help customer-obsessed organizations deliver outstanding customer service with our highly skilled, emotionally intelligent, distributed workforce. From Disaster Response to 211 Support, we offer cost-effective cloud-based customer service solutions that easily adapt to capacity surges. Our US-based workforce of customer service experts prioritize accuracy and empathy on every call to our citizens in need.

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Marilyn
GB

Positive Interaction Hello I tried three times putting in answering the questions and explanations on unemployment page. I kept getting the error 404. I ended up calling in and a lady named Dana Rowe taking my call. i explained to her what happened and she entered everything for me and went out of her way helping me. i really was surprised how patient and helpful she was. She definitely should be a trainer or supervisor. She was excellent. Thank you so much.

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Amber Rose Wilson
GB

I spoke with Danielle ( 689374 )today… I spoke with Danielle ( 689374 )today from Ohio unemployment office . She was absolutely amazing from the warm greeting to filling out the application everything about her phone call was great . She also gave me some really good information about work from home jobs . I usually dread calling unemployment but she really made the whole process a lot better . Thanks again Danielle !! I hope you see this one day & get to see how your kindness really made my day . !

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Cori Brunen
GB

I spoke with Rusti yesterday and she… I spoke with Rusti yesterday and she was a very sweet person who helped me as best as she could I then spoke with Cliff today and he was also very sweet and explained to me what needed to be done! I have had nothing but great experiences with all the agents I have spoke with since day one thank you for all you have done!

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Tracy
GB

Great customer service from Chris (S)… Great customer service from Chris (S) 18511 He was so helpful & knowledgeable about my unemployment benefits that, I have been waiting on forlast10 weeks, just very great full there is good working people out there they care about others!! This world needs more of this great individual in it! Thanks again, Tracy

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Roberta Fechner
GB

Ohio Unemployment Workers Ohio Unemployment Workers I have been dealing with your people since March on and off. Recently I have been mandatory layoff due to Covid-19. If I could send flowers to your people who have helped me I would. Every person has been amazing patient and friendly in helping me through break on claims to pay held. I want to say Thank You. The people are great and have no realization how wonderful they all are Roberta Fechner

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