Call to unemployment I had to call unemployment to verify they had all my documents yesterday. The portal was not working properly for me to upload what I needed to upload. Ms. Camelia, ID# 2118 was so wonderful. She was patient and spoke clearly and walked me through everything, while double checking to make sure I had all documents needed to move forward in the process. I’ve had to call a couple times, and people can be very short. Not Camelia, thank you for not rushing and making the experience a smooth one, not cringy

A satisfied customer I spoke with a Ms Danielle Ayers (from North Carolina) this morning in regards to unemployment assistance being put on hold. To my surprise after waiting nearly a half our to speak with someone,my call was disconnected.Ms Ayers not only called ME back,but she did it TWICE! Her attitude was great end her customer service was above and beyond.

pleased customer I was extremely pleased with the expertise of JFS employees Danielle and Vonetta provided for me today. Not only were they both very helpful, they were caring professionals. I appreciate all they did to work with me as I navigated an extension for my unemployment benefits. Please commend them for a job well done. Thank you

After receiving an E-Mail from Ohio… After receiving an E-Mail from Ohio unemployment services.com I tried 3times in as many days to find out why I could not log on to the site to check the status of my claim. Miss Marsha U. with her patience, perseverance, and dedicated research was able to locate the reason and relieve me of my anxiety and corrected the problem. Thank GOD for loyal employees such as her. Thanks again, Miss Marsha U.

Samantha Slade is outstanding Samantha Slade is outstanding. Extremely knowledgeable, personable, helpful with an outstanding disposition. She took care of my claim needs and was very patient through all of my questions. I recommend her to anyone. Not just five star, a whole constellation. SAZ