I recently reached out to Mailgun's… I recently reached out to Mailgun's support team for assistance with adding DKIM authentication to my domain. I was pleasantly surprised by the prompt and helpful response I received. The support representative was knowledgeable and guided me through the process step by step, ensuring that I understood everything clearly. The integration of DKIM with my domain was seamless, thanks to their expert guidance. Not only did they help me set it up efficiently, but they also provided valuable insights into best practices for email authentication. Now, I have peace of mind knowing that my emails are properly authenticated and less likely to be flagged as spam. Overall, I'm highly impressed with Mailgun's support quality and the effectiveness of their solutions. They went above and beyond to ensure that my issue was resolved promptly and effectively. I would definitely recommend Mailgun to anyone in need of reliable email services backed by exceptional support. Thank you, Mailgun team, for your outstanding assistance!

Very good support Very detailed and clear answer from support in order to resolve the issue I got. Great service.

Terrible experience. Terrible experience. I went and signed up with their free trial, but had to put card details in. Their own onboarding emails to me went to my junk mail - pretty terrible email delivery considering they are an email sender!! This gave me no confidence in their platform, or that my own emails would be delivered. As such, I sent them an email cancelling - which I got an acknowledgment for. A month later - I get billed.... Avoid - they can't deliver emails, and they will bill you after you cancel.

A responsible and professional business and caring support I have nothing but positive experience from Mailgun. I use them for my software gemma.app as the application email relay and I've had the most smooth experience with them from the start. Their support is concise and to the point and always resolved my case. Highly recommended.

Mailgun blocked mail relay access due to an unsafe issue but this was quickly resolved Mailgun blocked mail relay access because there was an unsafe situation. But they responded quickly via email, gave us the correct information to investigate the issue. We were able to explain what happened and the mail relay was re-enabled. I previously working with Sendgrid, had a similar issue and their support was super slow and not supportive at all. I ended up moving to Mailgun and I do not regret the move.