Christina
GBCentratel Supports our Customer Service Centratel Answering Service has allowed our service based business to field customer calls 24/7, supporting our customer service when we can not. They are very responsive to our needs and have helped customized our experience for our customers.
Mike
GBPretty good for the most part Pretty good for the most part. Occasionally you will get the operators that fat finger the keyboard and type in incorrect spellings of people's names, addresses or phone numbers. I have had customers complain that the operators are sometimes too robotic and the way they speak to the customer. But then again I've had customers complement deficiency.
Jim D.
GBGreat work Centratel! Two + years working together, a great positive experience. Centratel is an awesome business partner.
Ginger
GBDoes excellent on receiving calls Does excellent on receiving calls, getting the messages correct.
Barbara
GBCentratel has always provided excellent… Centratel has always provided excellent service.