Michael
GBPretty easy to work with Pretty easy to work with. I have a few customers that have had issues with answering service so I've requested the recordings. I've noticed that the enthusiasm of the operators isn't always what I'd like to hear but they always maintain a professional attitude even when my customer is being unreasonable. An unethustic answer scores a 4-star rating but it is bumped to a 5-star for maintaining professionalism in the midst of negativity.
Erik
GBprompt and consistent prompt and consistent, and very professional on the phone.
Steve
GBGreat service Great service. We have been using them for a while and they have been great
Christina
GBCentratel Supports our Customer Service Centratel Answering Service has allowed our service based business to field customer calls 24/7, supporting our customer service when we can not. They are very responsive to our needs and have helped customized our experience for our customers.
Ginger
GBDoes excellent on receiving calls Does excellent on receiving calls, getting the messages correct.