Christina
GBCentratel Supports our Customer Service Centratel Answering Service has allowed our service based business to field customer calls 24/7, supporting our customer service when we can not. They are very responsive to our needs and have helped customized our experience for our customers.
LeAnne
GBWe are so grateful for the wonderful… We are so grateful for the wonderful service from centratel. It has help our business grow. They respond very quickly whenever we reach out to them and the portal for scheduling is easy to use.
Michael
GBPretty easy to work with Pretty easy to work with. I have a few customers that have had issues with answering service so I've requested the recordings. I've noticed that the enthusiasm of the operators isn't always what I'd like to hear but they always maintain a professional attitude even when my customer is being unreasonable. An unethustic answer scores a 4-star rating but it is bumped to a 5-star for maintaining professionalism in the midst of negativity.
Leigh
GBThank you for your excellent service Thank you for your excellent service. Leigh Anderson
Ginger
GBDoes excellent on receiving calls Does excellent on receiving calls, getting the messages correct.