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Trustify360 - Default Title

TeleDirect Communications, Inc.

PO Box 578, 95628, Fair Oaks, United States

http://www.teledirect.com

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4.15

Based on 20 Reviews

75.00%

5.00%

0.00%

20.00%

About TeleDirect Communications, Inc.

Welcome to our call center profile! We are a customer-focused call center that is dedicated to providing exceptional service to our clients. Our team is comprised of highly skilled professionals who are passionate about delivering top-notch customer support. At our call center, we understand that each customer interaction is an opportunity to build long-lasting relationships with our clients. That is why we take great care to ensure that every customer receives personalized attention and support. We specialize in providing inbound and outbound call center services to businesses across a wide range of industries. Our services include customer support, reservations, lead qualification, order processing, appointment scheduling, and more. We also offer customized solutions tailored to meet the unique needs of each of our clients. Our call center is equipped with state-of-the-art technology and tools to ensure that we are able to deliver the highest level of service to our clients. We use advanced call routing and reporting software to streamline our operations and provide real-time data to our clients. At our call center, we are committed to providing the best possible experience for our clients and their customers. We are dedicated to continuous improvement and are always looking for ways to enhance our services and exceed our clients' expectations. Thank you for considering our call center for your business needs. We look forward to the opportunity to work with you and help you achieve your goals.

Contact Info

http://www.teledirect.com
PO Box 578, 95628, Fair Oaks, United States
[email protected]

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TeleDirect has been a valued partner of AlphaTheta Music Americas, Inc. TeleDirect has been a valued partner of ours for several years, and we have thoroughly enjoyed working with them as part of our extended team. The staff is knowledgeable, helpful, and agile. They have managed to seamlessly blend into our operations, and implement changes quickly as market conditions dictate. I would not hesitate to recommend this company.

Teledirect.com is a horrible call center. I would not recommend Teledirect.com for call center solutions. We hired them to answer calls and they keep answering with the wrong greeting and even the wrong company name. They did not take the complaint seriously and they refused to fix the problem. There are 6 documented attempts from me alone, plus others in my company. Teledirect is NOT a good call center.

5 Stars for Kat Keys and TeleDirect Kat Keys with client services has been amazing. We are able to reach out to her and get personal service whenever we have questions. Providing that type of service can be rare these days! Thankful to have Kat and TeleDirect on our side.

Seminar Edge Service is Legit! When it comes to teledirect's seminar edge service, they are great. They're ability to help get people scheduled for informational lunch and learn workshops has allowed us to work on other things to keep the business running.

Our account Rep Kat always responds… Our account Rep Kat always responds quickly and efficiently to help with any questions or issue.

TeleDirect Communications, Inc.

http://www.teledirect.com

About TeleDirect Communications, Inc.

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Contact Info

michelle goode

TandC

Cam Hebeler

Joshua Katz

Carol Magdalein