Teledirect.com is a horrible call center. I would not recommend Teledirect.com for call center solutions. We hired them to answer calls and they keep answering with the wrong greeting and even the wrong company name. They did not take the complaint seriously and they refused to fix the problem. There are 6 documented attempts from me alone, plus others in my company. Teledirect is NOT a good call center.

Seminar Edge Service is Legit! When it comes to teledirect's seminar edge service, they are great. They're ability to help get people scheduled for informational lunch and learn workshops has allowed us to work on other things to keep the business running.

TeleDirect has been a valued partner of AlphaTheta Music Americas, Inc. TeleDirect has been a valued partner of ours for several years, and we have thoroughly enjoyed working with them as part of our extended team. The staff is knowledgeable, helpful, and agile. They have managed to seamlessly blend into our operations, and implement changes quickly as market conditions dictate. I would not hesitate to recommend this company.

Simple...too simple Simple... too simple. This is not a fake review, my company is a customer not me personally. Often the operators fail to get all necessary information, i.e. address, email. Also when taking reservation they take guest info, but it doesn't include relationship to registered guest, which in my business is important. Once they begin taking waitlist reservations, I am lucky to get a phone number and don't register any intended guests. That means I have no idea how many people are on the waitlist and if I have one open spot, I call and they have 3 guests. I find that the user interface while simple to use, doesn't capture or show necessary info and also that there is no way to track confirmations and/or changes without having to open the reservation and typing it in. I have used other services that allowed me to do all that from the main screen.

I have had the pleasure of working with Loise Wise I have had the pleasure of working with Teledirect now for a couple of years. They have provided our company with the peace of mind by knowing our clients are taken care of. They provide excellent service to our clients and have been able to handle all the different business needs we have. They have multiple tools to help your business succeed. They always respond promptly to communications, and work to solve any issues. I can't imagine working with anyone else.