TandC
GBTeledirect.com is a horrible call center. I would not recommend Teledirect.com for call center solutions. We hired them to answer calls and they keep answering with the wrong greeting and even the wrong company name. They did not take the complaint seriously and they refused to fix the problem. There are 6 documented attempts from me alone, plus others in my company. Teledirect is NOT a good call center.
Carol Magdalein
GBOur account Rep Kat always responds… Our account Rep Kat always responds quickly and efficiently to help with any questions or issue.
IM
GBClaudia Jasso is a pleasure to work… Claudia Jasso is a pleasure to work with. I had the recent experience of working with Claudia Jasso on integrating a complex appointment setting system. She was incredibly responsive, informative, and willing to work with tough demands. A+.
Grateful Dave T
GBTeleDirect has done an admirable job… TeleDirect has done an admirable job for us ensuring connection with our clients. Colleen Sullivan is a most accommodating and efficient account manager. There will always be fine tuning of any product and she continues to make that process easy and effective.
Doctor Mike
GBVery dependable service For my counseling clinic, I've found it difficult to find a solid answering service. TeleDirect has been a breath of fresh air, providing great service without any contracts.