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Trustify360 - Default Title

TeleDirect Communications, Inc.

PO Box 578, 95628, Fair Oaks, United States

http://www.teledirect.com

Visit this site

4.15

Based on 20 Reviews

75.00%

5.00%

0.00%

20.00%

About TeleDirect Communications, Inc.

Welcome to our call center profile! We are a customer-focused call center that is dedicated to providing exceptional service to our clients. Our team is comprised of highly skilled professionals who are passionate about delivering top-notch customer support. At our call center, we understand that each customer interaction is an opportunity to build long-lasting relationships with our clients. That is why we take great care to ensure that every customer receives personalized attention and support. We specialize in providing inbound and outbound call center services to businesses across a wide range of industries. Our services include customer support, reservations, lead qualification, order processing, appointment scheduling, and more. We also offer customized solutions tailored to meet the unique needs of each of our clients. Our call center is equipped with state-of-the-art technology and tools to ensure that we are able to deliver the highest level of service to our clients. We use advanced call routing and reporting software to streamline our operations and provide real-time data to our clients. At our call center, we are committed to providing the best possible experience for our clients and their customers. We are dedicated to continuous improvement and are always looking for ways to enhance our services and exceed our clients' expectations. Thank you for considering our call center for your business needs. We look forward to the opportunity to work with you and help you achieve your goals.

Contact Info

http://www.teledirect.com
PO Box 578, 95628, Fair Oaks, United States
[email protected]

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Claudia Jasso is a pleasure to work… Claudia Jasso is a pleasure to work with. I had the recent experience of working with Claudia Jasso on integrating a complex appointment setting system. She was incredibly responsive, informative, and willing to work with tough demands. A+.

We have been using TeleDirect as an off-hour call center We have been using TeleDirect as an off-hour call center to field service calls for our software company, to ask a few triage questions, and then contact our development team to engage with any issues. We have tested the service several times successfully, and have had flawless execution of the process we set up when actual customer calls have come in.

Great Experience with TeleDirect When transitioning to TeleDirect, their team made the process very easy. They have met their SLAs throughout the time we have partnered with them, and if there are any opportunities for training for their staff they are very quick to address it. Our system is overall happy with the services we are receiving from TeleDirect!

I have had the pleasure of working with Loise Wise I have had the pleasure of working with Teledirect now for a couple of years. They have provided our company with the peace of mind by knowing our clients are taken care of. They provide excellent service to our clients and have been able to handle all the different business needs we have. They have multiple tools to help your business succeed. They always respond promptly to communications, and work to solve any issues. I can't imagine working with anyone else.

5 Stars for Kat Keys and TeleDirect Kat Keys with client services has been amazing. We are able to reach out to her and get personal service whenever we have questions. Providing that type of service can be rare these days! Thankful to have Kat and TeleDirect on our side.

TeleDirect Communications, Inc.

http://www.teledirect.com

About TeleDirect Communications, Inc.

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