Carol Magdalein
GBOur account Rep Kat always responds… Our account Rep Kat always responds quickly and efficiently to help with any questions or issue.
Paul
GBMy CSR is responsive and informative My CSR is responsive and informative. Their dashboard makes it easy to requisition phone numbers without any help from anyone else. Campaign creation is a piece of cake.
Drew F
GBWe have been using TeleDirect as an off-hour call center We have been using TeleDirect as an off-hour call center to field service calls for our software company, to ask a few triage questions, and then contact our development team to engage with any issues. We have tested the service several times successfully, and have had flawless execution of the process we set up when actual customer calls have come in.
Grateful Dave T
GBTeleDirect has done an admirable job… TeleDirect has done an admirable job for us ensuring connection with our clients. Colleen Sullivan is a most accommodating and efficient account manager. There will always be fine tuning of any product and she continues to make that process easy and effective.
Jessica
GBReliable Professional Service I am a first timer when it comes to outsourcing. I signed up for their service about 6 months ago. I have used this call center for different campaigns and very pleased so far. We are a plumbing company where reliable professional support 24/7 is a must. Partnering with Teledirect has helped us to have happy customers. Billing is simple to the second. Transparent online portal with real time data. Thank you Teledirect.