Terrific response to questions The managing director responded to my request for a broader range of color in the product with a promise to try to improve by the end of the next quarter. She also provided detailed information about security in response to my question about site security. Most impressive, the managing director responded to a complaint I did not make. She noted that the longevity of the products I had purchased did not meet the company's standards and committed to look into the manufacturing standards with the goal of improving longevity. Last but not least, she sent out multiple products at no cost as a thanks for my comments. Truly extraordinary customer service! I find that this product is much better than any of its competitors, and worth paying a little more for. Now I find that the customer service is superlative.

The service was excellent The service was excellent, fast delivery and great communication. But the website is very confusing for selecting the “stretch banana clip” colors. I ordered the “copper cord and bead” thinking the cord wrap would be copper colored and the cord wrap was black. The beads were copper but I thought the whole appearance would be copper and brighter. I was disappointed with this but the combs are well made and beautiful. Better pictures of all the combs in the single purchase link would be much more helpful as I would have ordered more. Now I am hesitant because I’m not sure of the colors. Overall I am happy with my experience!

Love them! Does what they claim These hair accessories are great! I haven’t experienced any tension headaches and my coils/curls are still intact. I got several and only a couple seem to have the elastic either stretched or beads missing. Other than that I love them!

Ordering from HairZing was great! Ordering from HairZing was a great experience. The website is clear and simple to use, they have a great variety of products, and the checkout process was very user-friendly. The company kept me informed every step of the way, and my order arrived much quicker than I thought was possible! I can't wait to use my new hair accessories.

Main complaint is that I had to pay… Main complaint is that I had to pay extra shipping to the post office in order to receive the shipment. Hairzing didn’t pay the correct amount to ship it. Besides that I like the product, I ordered the large one and it’s too big so I might order the smaller size but worried about the shipping mishap again