New and disappointed I am new to luvme but everyone raved about it and all the reviews were outstanding. I just purchased a wig for my grad and the quality was horrible. I have been wanting to return and try a different one but has been 2 weeks and cannot get a reply back from them and my graduation is in 2 weeks. They really need to answer emails better and care about their customers, not just the happy ones. I'm truly sad and disappointed because I am now out $200 to get a new wig.

Low quality and shed wig unit So I recently purchase 2 lace wigs from LUVME Hair at a Popup shop they hosted here in Houston, Texas. I went on their website to post my review and notice they removed it. The wigs I purchased was the LUVME HAIR 16inch 150 density WIG LOOSE BODY WAVE 7X6 CLOSURE HD LACE PRE PLUCKED & BLEACHED READY TO GO And I also purchased NATURAL KINKY STRAIGHT GLUELESS 13X4 180 density FRONTAL HD LACE 24in LONG WIG 100% HUMAN HAIR. Now in the pass I will say they have had some good hair wigs. But these last two units I have purchased were no good quality. I am not sure of the switch hair vendors or what. Both of my units have been shedding tremendously and the body wave hair has been tangling. On their website they have all the 5 to 4 star reviews as if they hair quality and wig units are good but now I have realized after posting a negative review that when you post a negative review about they hair they will most definitely erase it. So potential customers do not see the negative. So after I noticed this I went looking and this is how I ended up on trustpilot.com. I spent a total of $455 that day for both of my wigs. Don’t believe all those so call positive reviews on their website. They only display the positive reviews on their site.

Luvme Hair—CAN’T BE BEAT! Luvme Hair is the only online wig company I am comfortable using. The customer service team is amazing and whatever I’m informed that will take place happens in a timely manner. Ordering, shipping, receiving or even returning is made very easy. I placed an order for a new unit on Sat evening late, and received a notification here on Monday early morning that my order had fully shipped and expected to be delivered on Wed. I cannot wait! This will be my 4th purchase, with only 1 return. There’s a saying that you don’t know who you’re dealing with until something goes wrong. True statement and Luvme makes me feel like they Love Me! Did I mention that the products are lovely and extremely well made? Well they are! ♥️

Low quality hair I received the wig I bought for 240 dollars, first it was so scanty, secondly, it’s was starting to Matt even before wearing it, and lastly the cap is too small for me. I tried returning it but they stopped responding the moment I told them I want to return it. It’s so unfair buying a wig of that price and it’s a total waste.

Look no further Look no further! LuvMe hair model says switching it up is everything! I have about 11 units from LuvMe and each unit never disappoints. All of their hair is soft, hairline is realistic and lace is absolutely top tier. I’ve recommended several people and family members to LuvMe and they’ve also fallen in love with LuvMe. I can’t get enough, I think I’m a wigaholic! Thank you LuvMe for your amazing customer service and quick response whenever there’s a problem or question. I’m forever a fan!!!!!!