Excellent Customer Service I wasn't aware that once the free trial ended, my card would be charged the monthly subscription amount. I was quite surprised when I saw the charge pop up on my phone. I emailed MOZ support and quickly received an email back asking to confirm my details. I was then issued a full refund plus a $50 credit for when I return. They definitely won an eventual customer.

I used the free trial then realized I… I used the free trial then realized I didn’t need the service. I forgot to cancel the trial and got pushed into a paid subscription. I reached out to the MOZ team and they were very responsive, very understanding and refunded me promptly which (unfortunately) in this day and age doesn’t always happen. Great look for the MOZ team, they do absolutely care about their customers.

Loved My Experience I liked how knowledgeable Aneta, Customer Support Engineer was and how dedicated Eli Myers was, Senior Customer Support Engineer. They understood my issue thoroughly, and the issue I experienced was profound. It demanded a comprehensive understanding. They were also very compassionate and understanding. I felt like I was being heard and understood, not like I was talking to some type of robot or machine. I really thought that Moz would give up on me because of how complex my issue was. I had such an experience before; another really "professional" company just gave up on me because they could not resolve the issue. But, Aneta and Eli Myers just continued tackling the issue persistently and confidently, yet with a sense of compassion! Even though I was on a "free trial"!!! This makes me confident about this company and how they treat their clients! I would recommend this company. They are there for the long haul to make real long-term clients, not for the short term, just to make a profit.

Best SEO course I've taken Best SEO course I've taken. The tutors are amazing and the course is structured very well. I really enjoyed the video format, as I could listen and read the slides at the same time which really helps me learn faster. It also combined the theory with the practical application very well. I am confident after taking this course that I can optimise our website performance, increase domain authority and find the best keywords to use for creating content. Thank you.

I like the concept of Moz DA I like the concept of Moz DA, however when I compare their data to Google (search console) it is almost frightening. Moz miss alot of really big links (Including several wiki links!?) Might just be me, but I really dislike being judged on badly collected data.