Loved My Experience I liked how knowledgeable Aneta, Customer Support Engineer was and how dedicated Eli Myers was, Senior Customer Support Engineer. They understood my issue thoroughly, and the issue I experienced was profound. It demanded a comprehensive understanding. They were also very compassionate and understanding. I felt like I was being heard and understood, not like I was talking to some type of robot or machine. I really thought that Moz would give up on me because of how complex my issue was. I had such an experience before; another really "professional" company just gave up on me because they could not resolve the issue. But, Aneta and Eli Myers just continued tackling the issue persistently and confidently, yet with a sense of compassion! Even though I was on a "free trial"!!! This makes me confident about this company and how they treat their clients! I would recommend this company. They are there for the long haul to make real long-term clients, not for the short term, just to make a profit.

A great system, but they are deceivers Their system is actually really good. It's great for giving you suggestions for different keywords and helping you understand which keywords to target. However, when you sign up for their service, they sign you up automatically for their most expensive plan, and they hide any indication that there are cheaper plans available, that is, until you try to cancel you're account, and then they'll let you know that you can downgrade to smaller plans. They tricked me. I was deceived. Shame on them. Anyway, other than their black-hat, deceptive tactics, it's a really great program!

It's literally impossible to cancel It's literally impossible to cancel. The button that says 'cancel here' conveniently isn't linked to anything. When choosing a reason to cancel, you're kicked right back to the start all over again and then the customer service team are ridiculous, why on earth would you need the last 4 digits of my card on file when I'm emailing from the email on file? Make it make sense. I have had to cancel my card just to stop them from trying to take 40 payments a day. Ridiculous.

impossible to cancel free trial The link to cancel my free trial subscription is not functioning properly. I have also sent an email requesting Moz to cancel my subscription manually, but have not received a response. Meanwhile, they have been attempting to direct debit from the credit card account I provided them with every day, even though I have been unable to cancel my subscription due to the broken link and lack of response to my emails.

money grabbing scammers money grabbing scammers. they will trick you into paying them to get your commissions out. stay the hell away from them. also, after every negative, truthful review they post a few fake positive ones that hold no value.... ridiculous. be wise people