Loved My Experience I liked how knowledgeable Aneta, Customer Support Engineer was and how dedicated Eli Myers was, Senior Customer Support Engineer. They understood my issue thoroughly, and the issue I experienced was profound. It demanded a comprehensive understanding. They were also very compassionate and understanding. I felt like I was being heard and understood, not like I was talking to some type of robot or machine. I really thought that Moz would give up on me because of how complex my issue was. I had such an experience before; another really "professional" company just gave up on me because they could not resolve the issue. But, Aneta and Eli Myers just continued tackling the issue persistently and confidently, yet with a sense of compassion! Even though I was on a "free trial"!!! This makes me confident about this company and how they treat their clients! I would recommend this company. They are there for the long haul to make real long-term clients, not for the short term, just to make a profit.

Best SEO course I've taken Best SEO course I've taken. The tutors are amazing and the course is structured very well. I really enjoyed the video format, as I could listen and read the slides at the same time which really helps me learn faster. It also combined the theory with the practical application very well. I am confident after taking this course that I can optimise our website performance, increase domain authority and find the best keywords to use for creating content. Thank you.

Great service and business ethics I took out a trial subscription to explore the functions. They were fine but didn't include a particular thing I was looking for. A month went by, I thought I had cancelled but didn't and so a charge went through. I emailed them to explain, they immediately understood and refunded the charge. I'm no expert on their technology but their service and business ethics are great.

Your speed and efficiency were impressive Your speed and efficiency in resolving the issue were impressive, and it’s clear that your expertise played a critical role in the outcome. What’s more, I think that your streamlined SOP really paid off.

impossible to cancel free trial The link to cancel my free trial subscription is not functioning properly. I have also sent an email requesting Moz to cancel my subscription manually, but have not received a response. Meanwhile, they have been attempting to direct debit from the credit card account I provided them with every day, even though I have been unable to cancel my subscription due to the broken link and lack of response to my emails.