Excellent Customer Service I wasn't aware that once the free trial ended, my card would be charged the monthly subscription amount. I was quite surprised when I saw the charge pop up on my phone. I emailed MOZ support and quickly received an email back asking to confirm my details. I was then issued a full refund plus a $50 credit for when I return. They definitely won an eventual customer.

reservations during my 30 days trial MOZ Pro I communicated possible reservations about the effectiveness of MOZ Pro SEO tools for SMEs in Netherlands . 1. I am just a 30 days trial person (i.e. not yet paying customer), yet MOZ took my written reservation about effectiveness of their tools very serious! 2. speed of response; within 24 hrs. I received a professional reply 3. Anita G. took the time to write a non-standard, tailored suggestions how to get best results; compliments Philip V. , the Netherlands

Best SEO course I've taken Best SEO course I've taken. The tutors are amazing and the course is structured very well. I really enjoyed the video format, as I could listen and read the slides at the same time which really helps me learn faster. It also combined the theory with the practical application very well. I am confident after taking this course that I can optimise our website performance, increase domain authority and find the best keywords to use for creating content. Thank you.

Loved My Experience I liked how knowledgeable Aneta, Customer Support Engineer was and how dedicated Eli Myers was, Senior Customer Support Engineer. They understood my issue thoroughly, and the issue I experienced was profound. It demanded a comprehensive understanding. They were also very compassionate and understanding. I felt like I was being heard and understood, not like I was talking to some type of robot or machine. I really thought that Moz would give up on me because of how complex my issue was. I had such an experience before; another really "professional" company just gave up on me because they could not resolve the issue. But, Aneta and Eli Myers just continued tackling the issue persistently and confidently, yet with a sense of compassion! Even though I was on a "free trial"!!! This makes me confident about this company and how they treat their clients! I would recommend this company. They are there for the long haul to make real long-term clients, not for the short term, just to make a profit.

The Moz Technical SEO Certification… The Moz Technical SEO Certification provides a good foundation for SEO practicioners. The content was organized, well presented and digestible for those with a limited understanding. I felt that the assigned tasks could have been more fully developed. They assume that the user has the knowledge and access to tools necessary to complete the tasks. Also the content seems slightly dated. Overall I would recommend this course