Lee
GBGood Platform with many updates and… Good Platform with many updates and even greater potential. Room for improvement on customer service side as they have had some growing pains. All in all, it has been a good investment and looking forward to using it in the future. Update: Customer service is getting much, much better and had ticket responded to in minutes when I recently needed assistance.
Shakoor Chowdhury
CAGod-Mode Unlocked As a new software with a small team behind it. The system provides generous limits and amazing functionality. Yes, there is a bit of a learning curve but once built and setup it can be one the most powerful software you will ever own and ever need.
Crystal Franklin
GBGreat Platform - I see great potential for the future I have been using Ligna for a while and enjoy the platform.. There are a few things I really like about the platform and a few things that I would recommend working on to make the platform better Pros - CRM is great for task management - Phone and text services managed within the CRM - Social Media Scheduling - Email and Text Campaigns Cons - Improve the customer service chat option (would recommend a outside support ticket option that works a little better and is answered more often) - Text Messaging 10DLC Setup can be a complicated process - More customization of the portal options to be able to hide items not being used and add links on side panel that can go to outside sources - Mobile phone option But overall I like the system and use it daily for my business and do recommed it to other people
Devyn
GBI think overall the product has… I think overall the product has potential. They make it easy to customize. But, when I determine it wasn't a right fit for us & asked for a refund, they granted it but has taken over nearly 3 months to refund. After numerous attempts to reach out I finally had to submit a billing dispute with my credit card company with proof (emails) from Ligna about the refund being approved but nothing was actioned.
HowToPremiere
GBAn amazing product An amazing product, needs some more support or a designated team for support, but other then that, the platform is easy to understand.