Text formatting bug huge problem! Update: FlipSnack fixed the text editor bug that prevented us from publishing. Fix took several weeks and required several customer support reps to re-diagnose issue. That said, my review has improved. For weeks I have been going in circles with customer service having to prove that the view one sees in their EDITOR mode is different from the published mode. In short, the text box formatting has a bug and you cannot access the html to correct it. I have sent them several screen shots of the two and the obvious discrepancy and I have been getting back lame answers, mainly blaming me. Today they admitted to the bug. But clearly others would have encountered an error simply caused by coping text boxes! Awful.

1st Time with Online Brochure I just received help from a service rep named Christian for multiple problems! I appreciate his help! He responded really fast, was polite and went above and beyond after I expressed concern with my brochure dilemma. It really made a process that could’ve been frustrating, actually painless. Super glad I found my way to messaging him. (:

Great program. Thank you! We love how easy it is to upload our PDF booklets to the platform. From there, the dashboard does a really good job with organizing all the different functions. The customization is not only robust, but not difficult to use. Easy access to the embedment code has allowed us to truly take advantage of the digital books.

LOVE FLIPSNACK Our company uses flipsnack for member newsletters and sale brochures. I really love your product and the ease of use. I also check in regularly on the stats which helps our company with future creative. Would love to see more ease with swapping out a page but otherwise AMAZING product!

Really incredibly rude customer… Really incredibly rude customer service, Paul.. Patronising and uncompromising and quite frankly insulting and abusive. The expensive basic service just gives you a pdf, which is a free product. They do not clearly advertise that you dont get a flipbook until you the second service up, which is $100's - this is after they take $200 for a free pdf. Its a con. Stay away from this awful company. Plenty of free competition out there. I have reported them for fraud