Flipsnack is a game changer! I enjoy using Flipsnack for company newsletters, invitations, events, etc. The platform has definitely elevated my output! I like the ability to add in my own photos, keep the project unlisted if needed, easily use templates for variety and overall, this platform makes the process to format very efficient. To be quite honest - I really like the page flipping sound!! Definitely recommend to anyone wanting to step up their game!

Great customer support 1) Free trial feature should be improved - after 2 hours of building a book you try to download it and receive a notification that work will be lost unless you pay for a month subscription. Must be clear in advance. 2) Had some aspect with payment, Customer service resolved it within minutes - that part was nice above expectations.

Flipsnack PRO I’ve been looking for a flipbook that I can house on my website and also embed in newsletters. Flipsnack has so many cool Features and they have great customer service. Their chat staff are very responsive and helpful. I have a two week trial and I’m definitely going PRO PLAN! 😍

Very unclear description with … Very unclear description with subscription in terms of what you are receiving as far as flip files go. Spent much time and effort trying to download just a simple flipfile, which is all I wanted. However, even with the many chats in the service provided, it was always confusing and there was never a direct answer as to why I was not able get a copy of the flipfile which i spent a lot of time working on, just so that it can be downloaded in that exact format as it was displayed, only to be told eventually that i would have to upgrade! very disappointing. there should be clear indications as to EXACTLY what one is getting!

Very poor customer service Whilst I found the process of creating a magazine on Flipsnack very good, I cannot say the same for their customer service operators. As I work in an educational establishment, I asked one operator if we were allowed a discount on their Starter pricing package. He said yes and sent me a link for a 30% discount. He explained that the discount was valid for 24 hours. Having had this approved by my line manager, I contacted Flipsnack the next day to commence with the Starter package. I was told that the discount was invalid. (However the 24 hour period had not expired at that time ) The woman I had a conversation with was quite unhelpful. She didn't explain why the discount code was suddenly no longer valid and insisted I was in the wrong. Hence giving Flipsnack 2 stars for customer service.