Text formatting bug huge problem! Update: FlipSnack fixed the text editor bug that prevented us from publishing. Fix took several weeks and required several customer support reps to re-diagnose issue. That said, my review has improved. For weeks I have been going in circles with customer service having to prove that the view one sees in their EDITOR mode is different from the published mode. In short, the text box formatting has a bug and you cannot access the html to correct it. I have sent them several screen shots of the two and the obvious discrepancy and I have been getting back lame answers, mainly blaming me. Today they admitted to the bug. But clearly others would have encountered an error simply caused by coping text boxes! Awful.

Got back to me quickly Got back to me quickly, kept me updated with regular emails and a fixed the problem quickly.

Flipsnack is an answer to prayer! Flipsnack is an answer to prayer. We are a ministry with 2.7 inboxes annually. This service helps us connect members with valuable content - instantly. As an author, it is my "go-to" service. - Dr. Stephen Phinney

Ticks all the boxes Superb user interface for creating multi-faceted publications where every interaction is trackable. The customer service has been prompt and super helpful. Love the way they are constantly evolving the many functions that you can apply.

Really incredibly rude customer… Really incredibly rude customer service, Paul.. Patronising and uncompromising and quite frankly insulting and abusive. The expensive basic service just gives you a pdf, which is a free product. They do not clearly advertise that you dont get a flipbook until you the second service up, which is $100's - this is after they take $200 for a free pdf. Its a con. Stay away from this awful company. Plenty of free competition out there. I have reported them for fraud