Awesome Features for User Training Flipsnack is an amazing tool for user training reference tools. My learners greatly appreciate the searchable feature to find answers, Learners are spending more time in the global reference library (MS Team Page) to find the answers they need. As a designer, I truly appreciate the ease of use to create a flipbook using Flipsnack, the ability to insert videos, images, interactions... Thank you, FlipSnack Team - You guys ROCK!

Flipsnack is an answer to prayer! Flipsnack is an answer to prayer. We are a ministry with 2.7 inboxes annually. This service helps us connect members with valuable content - instantly. As an author, it is my "go-to" service. - Dr. Stephen Phinney

Great customer support 1) Free trial feature should be improved - after 2 hours of building a book you try to download it and receive a notification that work will be lost unless you pay for a month subscription. Must be clear in advance. 2) Had some aspect with payment, Customer service resolved it within minutes - that part was nice above expectations.

Very poor customer service Whilst I found the process of creating a magazine on Flipsnack very good, I cannot say the same for their customer service operators. As I work in an educational establishment, I asked one operator if we were allowed a discount on their Starter pricing package. He said yes and sent me a link for a 30% discount. He explained that the discount was valid for 24 hours. Having had this approved by my line manager, I contacted Flipsnack the next day to commence with the Starter package. I was told that the discount was invalid. (However the 24 hour period had not expired at that time ) The woman I had a conversation with was quite unhelpful. She didn't explain why the discount code was suddenly no longer valid and insisted I was in the wrong. Hence giving Flipsnack 2 stars for customer service.

Really incredibly rude customer… Really incredibly rude customer service, Paul.. Patronising and uncompromising and quite frankly insulting and abusive. The expensive basic service just gives you a pdf, which is a free product. They do not clearly advertise that you dont get a flipbook until you the second service up, which is $100's - this is after they take $200 for a free pdf. Its a con. Stay away from this awful company. Plenty of free competition out there. I have reported them for fraud