the tool is mostly working the tool is mostly working. but there is little problems, and i don't get precise answer with customer care (in think they are humans, but give answer like bots). moreover, there are at the limit of being thieves, living with bad information of your subscription if you ever give them your credit card. worst customer care in 25 years in IT fields (and i manage a company using a lot of online service)

Ticks all the boxes Superb user interface for creating multi-faceted publications where every interaction is trackable. The customer service has been prompt and super helpful. Love the way they are constantly evolving the many functions that you can apply.

Really incredibly rude customer… Really incredibly rude customer service, Paul.. Patronising and uncompromising and quite frankly insulting and abusive. The expensive basic service just gives you a pdf, which is a free product. They do not clearly advertise that you dont get a flipbook until you the second service up, which is $100's - this is after they take $200 for a free pdf. Its a con. Stay away from this awful company. Plenty of free competition out there. I have reported them for fraud

Flipsnack PRO I’ve been looking for a flipbook that I can house on my website and also embed in newsletters. Flipsnack has so many cool Features and they have great customer service. Their chat staff are very responsive and helpful. I have a two week trial and I’m definitely going PRO PLAN! 😍

Very unclear description with … Very unclear description with subscription in terms of what you are receiving as far as flip files go. Spent much time and effort trying to download just a simple flipfile, which is all I wanted. However, even with the many chats in the service provided, it was always confusing and there was never a direct answer as to why I was not able get a copy of the flipfile which i spent a lot of time working on, just so that it can be downloaded in that exact format as it was displayed, only to be told eventually that i would have to upgrade! very disappointing. there should be clear indications as to EXACTLY what one is getting!