Got back to me quickly Got back to me quickly, kept me updated with regular emails and a fixed the problem quickly.

Great program. Thank you! We love how easy it is to upload our PDF booklets to the platform. From there, the dashboard does a really good job with organizing all the different functions. The customization is not only robust, but not difficult to use. Easy access to the embedment code has allowed us to truly take advantage of the digital books.

Very poor customer service Whilst I found the process of creating a magazine on Flipsnack very good, I cannot say the same for their customer service operators. As I work in an educational establishment, I asked one operator if we were allowed a discount on their Starter pricing package. He said yes and sent me a link for a 30% discount. He explained that the discount was valid for 24 hours. Having had this approved by my line manager, I contacted Flipsnack the next day to commence with the Starter package. I was told that the discount was invalid. (However the 24 hour period had not expired at that time ) The woman I had a conversation with was quite unhelpful. She didn't explain why the discount code was suddenly no longer valid and insisted I was in the wrong. Hence giving Flipsnack 2 stars for customer service.

Flipsnack Made Me Stand Out as a Marketing Professional! I'm a Marketing Manager and whomever I'm working for, I introduce Flipsnack and flipbooks as a premiere marketing tool. Some employers were like, "Well, I don't know if that will work for us. We've never done it that way." So, I'd spend about 30-40 minutes, depending on the length of the flipbook and content, images required, bring it back to them to see and they're all obsessed and now want me to create flipbooks for all kinds of things! Told you! Lol. Sales have skyrocketed. Flipsnack has elevated my marketing skills, it's easy to use, high tech, and very professional looking. It makes the competition pale in comparison. I highly recommend Flipsnack. I've been creating beautiful flipbooks with them for years, which has greatly attributed to my personal success, as well as for any company that I work for.

the tool is mostly working the tool is mostly working. but there is little problems, and i don't get precise answer with customer care (in think they are humans, but give answer like bots). moreover, there are at the limit of being thieves, living with bad information of your subscription if you ever give them your credit card. worst customer care in 25 years in IT fields (and i manage a company using a lot of online service)