Jenny Neuville
GBLooks good but hard to promote While the final product looks sophisticated, there are major issues with delivering it via social media and website. After we paid for a year subscription and after we spent countless hours creating our pdfs, only then were we told that the website platform we used had "limitations" and couldn't render the flip book properly. Also, the flipbook does not translate well to social media. So you're left with a really nice looking book that you can't promote. Would have given 1 star, but the support staff there was really nice (and apologetic), so the extra star is out of appreciation for them.
Oleg Zujev
AEGreat customer support 1) Free trial feature should be improved - after 2 hours of building a book you try to download it and receive a notification that work will be lost unless you pay for a month subscription. Must be clear in advance. 2) Had some aspect with payment, Customer service resolved it within minutes - that part was nice above expectations.
Chase
GBEasy and eye catching We have been using Flipsnack to build an online program guide for our Wellbeing Think Tank events. It is easy to use, looks sharp, and we get complimented every event on how professional it looks. I'd highly recommend Flip snack to other organizations and small businesses.
Dan
GBText formatting bug huge problem! Update: FlipSnack fixed the text editor bug that prevented us from publishing. Fix took several weeks and required several customer support reps to re-diagnose issue. That said, my review has improved. For weeks I have been going in circles with customer service having to prove that the view one sees in their EDITOR mode is different from the published mode. In short, the text box formatting has a bug and you cannot access the html to correct it. I have sent them several screen shots of the two and the obvious discrepancy and I have been getting back lame answers, mainly blaming me. Today they admitted to the bug. But clearly others would have encountered an error simply caused by coping text boxes! Awful.
Dr. Stephen R. Phinney
GBFlipsnack is an answer to prayer! Flipsnack is an answer to prayer. We are a ministry with 2.7 inboxes annually. This service helps us connect members with valuable content - instantly. As an author, it is my "go-to" service. - Dr. Stephen Phinney