Cruzen Motor Group
GBThis company is a scam This company is a scam. They make tall promises but deliver nothing but disappointment. We had nothing but problems from day one. The worst problem was the feeds to companies like CarFax and CarGurus. Their software has bugs in the feeds where information is either dropped or altered which devalues the vehicle's pricing in the listings. We struggled with their lame-ass support people who promised to fix the issues but did absolutely nothing. And forget about escalations, that falls on deaf ears. The list of issues is unbelievable. The complaints went on for at least 6 months and they never fixed anything. My advise to anyone considering them for their dealer website is to continue looking and run as fast as you can from these liars and thieves.
Rachad Redford
GBHelps us with the Facebook postings so… Helps us with the Facebook postings so we don't have to worry bout it. Brings in a good amount of messages from customers. The staff is nice as well, if they notice your app isnt working, they will call to get it fixed. Hanna calls often to check in.
Brad Buehrle
GBGreat service Great service , the facebook marketplace app is a good tool that saving me time when it comes to posting the vehicles , and Joe was so helpful Highly Recommended
joseph lashley
GBAmazing dealer relationships … I’ve been a customer V12 software since 2009. In fact, both my dealerships have. V12 is great company to do business with hands-down, best app and website that pays for itself on your first car deal.
Laura S
GBLoss of leads and poor customer service We are a vehicle dealer, and were promised a price per month. 1. They did not honor that price and charged us the amount that we did not agree on, also to mention we never got payment confirmation. 2. They are very difficult to get ahold of, at first they talk you through everything, then when I tried to contact all three of the people I was speaking to, via email as well as direct phone to ask questions and get help regarding many concerns, I could not get ahold of anyone and when I did, I never got direct answers from any of them. 3. I asked three times for a receipt of the charges they charged my card for, which I never got confirmation/receipt of, and had to call back many times just to try and get a receipt, as well as request for refund which they claimed I was going to get an email for as well. Still have not got either four tries later. 4. This caused not only delays in our business as well as loss of customers, but is very stressful when you cannot even get a receipt and a call and/or email back. 5. This software actually made our leads go down significantly.